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February 2024 by jason gladney
Big selection. Friendly staff.
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February 2024 by Tim Maxie
Horrible customer service!!! They just look at you or should I say me as I enter. 5-6 people on one aisle I walked pass them 4 times looking of something and yes they saw me looking at them . When I checked out the young lady told me the price and that was it!!! No did you find everything, nor thank you and come back to see us or anything just handed me my receipt.
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January 2024 by Tanya Norwood
Party city is a little over priced for me..you can actually go on Amazon and order a whole birthday package for way cheaper than what Party City offers..but if you are a last minute person...it's a great stop for last minute items you may need.
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November 2023 by Chelsea Aldridge
I understand the rush prior to Halloween but if a customer calls right when the store opens for a costume to be held at the register, providing full name and number, why is it not held at the register? The manager, Megan or Teresa (whomever is scheduled today; I was provided with conflicting names) is very rude. She TOLD me to step aside and allow the clerk to check out the next guest. I waited in a line to ask for my held items. I received the item from an associate in the back and was told to step back to the end of the line to check out. I’ve worked retail prior to transiting into healthcare. In both career fields, customer service is of great importance. This store is very much lacking on a busy day or a smooth day.
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November 2023 by Umekia Lee
Nice store in Flowood ms. The staff was friendly and very helpful. They were very busy because it was Halloween so there was a bit of a wait otherwise it would have rated a 5 star.
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November 2023 by Shane Sims
WARNINGIf you buy something and don't have a receipt they won't take it back...most places will still look up your purchase this place wont...and if you even do have the receipt they will find every way they can not to refund you especially "seasonal items", which is everything in the store basically
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November 2023 by Kyle Bruzzi
Great place to shop with children. Staff was very friendly!!
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June 2023 by Al Plain
Other location was lacking. This one had all the items we needed.
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February 2023 by Nana Deb
Stopped there to complete a costume for Mardi Gras...they had all I needed!
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January 2023 by cynthia CHANDLER
Very unprofessional just witnessed an employee (a 16 year old) trying to receive her last check. The manger was so rude. Told her parent to shut up and she can’t get her check because she didn’t write a letter of resignation!!
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January 2023 by D S
Half of the store was stocked, yet I still couldn't find what I needed, so I settled. Check out didn't take long.
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November 2022 by Beth Wilmoth
Amazing customer service! I couldn't find what I wanted because I had to wait until 3 days before Halloween to get costumes. The Manager (or owner... I'm not sure) overheard my conversation with my husband about driving to Hattiesburg to look at a Halloween store. She stopped everything she was doing and walked me around and showed me what she had in stock similar to what I wanted. She was super nice and answered all my sizing questions. Definitely top notch customer service! And that is rare these days!
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November 2022 by Patience Wilson
Went in paid for balloons asked for them to do it right away and it was not. This was purposely not done. Need better workers.
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October 2022 by SomeGuy OnAPhone
There isn't anything special about this place. Unfortunately, there's too many employees who do more standing in the way of customers rather than actually working but what can you expect from today's work force.
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October 2022 by Briana B.
I have had several instances Ive wanted to leave a great review for our Flowood party city! more than once they've gone above & beyond my expectations. today they fixed my daughters Halloween costume because they didn't have anymore of what she had to exchange it with. I'm thankful they didn't just leave us hanging & did everything they could to make it right!