PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. They provide a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals. PetSmart offers convenient online ordering with in-store pickup, as well as dog training, pet grooming, pet boarding, and adoption services at select locations. The grooming services at PetSmart have received mixed reviews. While some customers are satisfied with the way their pets are treated, others have encountered issues, such as a groomer refusing to groom a dog due to high anxiety. However, the staff is generally described as friendly and helpful, especially when it comes to assisting customers with their pet care needs. Overall, PetSmart is a popular destination for pet owners, with customers appreciating the wide selection of products and the opportunity to interact with animals while shopping. The company's services, such as grooming and training, are also valued by many customers.
The staff was great! We were traveling and called ahead to see if they had the particular food we needed for our dogs. Then they pulled the product and had it up at the counter to speed up our app stop off off the highway. We spoke with Hayden who was very friendly. Thank you!
April 2026
Best Petsmart I have been to in MS. Fish are always healthy and the other animals in store are always well cared for. Little pricey but that's just Petsmart for ya.
July 2024
Great customer service, especially with the lizards. Wish I had gotten her name. She was very helpful and answered all questions. She is a great asset to your store.
