The XFINITY Store in Flowood, MS, located at 350 Ridge Way, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments, pick up, or exchange equipment at this location. Visitors have praised the store for its cleanliness and friendly atmosphere. Multiple reviews highlight the excellent customer service provided by staff members such as Ms. Thomas, Marika, and Komeshia Appleberry, who are described as patient, kind, knowledgeable, and committed to solving issues. Customers appreciated the professionalism and helpfulness of the representatives, often mentioning how they went out of their way to assist with various needs, from signing up for internet to changing SIM cards and updating phones. Some reviewers shared their positive experiences after challenging interactions with customer service over the phone or at other locations, emphasizing that the in-store staff made a significant difference. One reviewer expressed frustration with the lack of local stores in certain Jackson areas and high costs for cable packages, but also shared that they found ways to save money by switching to internet-only services and using antennas to access free channels. Overall, the store is seen as a clean, friendly, and helpful place to get XFINITY services.
