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April 2024 by Hillary Stein
Do NOT sit back and trust your prescription to be ready when you order it. Call, speak to the pharmacy, and specifically ask them what time they close. The website claims the pharmacy is open til 10pm. Nope. They closed at 8. My prescription was supposed to be done at 7pm. I called at 7:30, worried I wouldn't get today's dose in time. The woman says, "Yea, your prescription IS filled, but wait 30 minutes then come." I said, "OK, so can I leave now since it's filled or do I have to wait 30 minutes?" Then, she backtracks and says the website will tell me when it's filled. She knew she closed at 8pm and legitimately told me at 7:30pm to wait 30 minutes then head up there. The first time I called, she hung up on me the moment I told her what I needed. I'm one of those super polite people. Never stick up for myself. Anyone that can take advantage of me will. So, don't be me, People. Call and bother them until your prescription is filled. Do NOT trust them to have it done on time and not pull some shady stunt on you. The woman that usually helps me (during the day) wasn't there. She's very helpful. These two women that were working the night of March 28, 2024......gross! Shame on them both. She's the reason I didn't pull up until 8:05pm. Then they have this little sign in the window (and the nerve) to tell me they close at 8pm. Do yourself a favor, and use a local pharmacy that's not ran by a giant corporation.
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April 2024 by Christina Ramsey
Worst customer service ever. Every month I get my prescription filled, it's always a headache calling 10 times everytime. Like be nicer. You never know what people are going through. So rude!!!
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March 2024 by Kreg Carpenter
Thank you, Mason for helping me right at closing!
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March 2024 by Kim Lynch
This is the most unhelpful place to do business with. If you need to call about your prescription it rings and rings for 15 mins then they hang up on you!!
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February 2024 by Just Chiny
Let this be your last resort for purchasing medical or picking up a prescription. The black woman in the pharmacy has a horrible attitude.
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December 2023 by Micha Bradley
I understand the frustration that pharmacists must feel while dealing with the ADHD med shortage, but that is no excuse for how rude this woman was…We are frustrated too.I have been using this pharmacy for probably 15 years, though will go to OS if Gautier doesn’t have my medications (and vice versa). Obviously that’s something I’m going to have to do if they can’t fill my prescriptions.It is hard enough having to call and/or visit 7+ pharmacies every month just to even see if your medication is in stock, let alone fear speaking with them for the stigma and aggravation they so clearly project onto you.Not only did they ignore me in the drive-thru lane while drinking coffee and doing nothing. When they finally came to the window to see what I was dropping off, she said, “Oh, sorry. You’re a new patient and we aren’t filling that for new patients.”When I told her I’m not a new patient (had filled there just several months ago) she immediately came back in a snarky tone with “You absolutely WOULD be classified as a new patient, you don’t normally fill here, and I don’t have enough to even serve our current patients. Thanks.”She was already turning her body to walk away before even finishing. No “my apologies,” no “have a good day,” no nothing. Just straight shut the window down in my face.I also work in the medical field and understand how tiring it can be. But if you legitimately don’t care about people, or are so prejudiced about the medications you disperse through those tiny plastic bottles all day, find a different job.Merry Christmas.
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December 2023 by Luis Rivera
Love it
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October 2023 by Jackie Diaz
Rude pharmacist today ...Blond tall lady Oct. 22, 2023 approx. 2:30 , Sunday...all over me asking questions about transferring my meds., because they never have them in stock
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October 2023 by Robert Ramos
great service with a smile
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October 2023 by Robert L Ramos
great service with a smile
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October 2023 by Jessica B.
I had stopped coming to Walgreens after my grand daughter was bad sick and prescription was sent there. 3 days later I still didn't have her prescriptions. They just kept telling me to come back and was very rude! The customer service is the worst and they don't consider that people are sick and need their medicine. I ended up having the prescriptions send to another pharmacy where it was filled within the hour. Now I'm back at Walgreens cause my doctor accidentally sent my prescriptiona there yesterday at noon time and here it is 4:45 the next day and I still don't have my medicine. I have been calling and all I get is they will let me know when it's ready. This is why I stopped using this pharmacy! Never Again! Bad customer service. Now it's 6:30 pm and still no medicine filled. I have been calling so I don't make unnecessary trips there. Now they answers phone and before you can say ANYTHING they say hold and leave you on hold. Everytime you been on hold so long it starts back ringing and they do the samething over. I just set on the phone through this 6 times only to be hung until on before I could speak to anyone. I'm just wanting my prescriptions transferred somewhere else So I can get my medicine. I mean they have had them since noon yesterday....
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September 2023 by wigsandwanderlust
After waiting in line for over 45 mins, i was told my prescription wasnt ready (although i was told earlier in the day it would be). I was told to come back after 3:30. I came back at 5:30 and it STILL wasnt ready. I was then told they couldnt fill it. If I could give 0 stars I promise I would. The pharmacist was so busy stuffing her mouth with cabbage I don't think she was focused on my concerns with my medication. She was so dismissive and rude. I wish I were cabbage. She would have been all over me if I had been a darn cabbage.
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August 2023 by J G.
This is the WORST Walgreens I have ever been to. Slow, rude and incompetent pharmacy staff.
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August 2023 by Robert Noble
*DO NOT USE THIS PHARMACY* Pick another pharmacy. Terrible experience with this pharmacy. Came in town for vacation and one of my kids ended up needing a prescription. Pharmacy called 21 min before they closed for lunch to tell us the prescription was ready. We rushed over to pick it up and made it with 2 min to spare. They literally closed the blinds in our face and refused to give us our prescription. When we asked why they were closing early they said “Whatever, we’re closed.” and walked off. Work ethic and customer service are seriously lacking at this location.
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July 2023 by Sheila Coleman
Fyi: Walgreens is three times higher than CVS
