Veterinarians in Greenville, MS

“Dr Wilkerson took great care of my cat. Great bedside manner. Thoroughly examined him, provided complete explanation of the issue and treatment plan. Provided hard copy of exam results and treatment plan. His staff are kind and caring.”

“This was my pups first visit. He was afraid and acting like a typical dog, barking, growling. The staff took excellent care of him and the vet was able to give him the highest level of care. Thank you all for keeping him healthy. The first visit can be pricey but the price was reasonable.”

“I absolutely love the veterinarian here. He is knowledgeable, compassionate, thorough, and genuinely seems to care about his furry patients. I have had nothing but positive experiences with him and feel very comfortable trusting him with my pet’s care.

Unfortunately, the experience with the front office staff has been a completely different story. The women answering the phone have repeatedly come across as rude, impatient, and unnecessarily dismissive. Even when asking simple questions or trying to schedule an appointment or bath, the tone and attitude can make the interaction feel uncomfortable and unwelcoming.

It’s unfortunate because the veterinarian himself is truly amazing, and I would highly recommend him. I just wish the customer service matched the quality of care he provides. A veterinary practice can have an excellent doctor, but the front desk is often the first impression clients have, and I hope management takes this feedback seriously.”