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March 2025 by Jennifer McPhearson
The sales representative Rejaena was very pleasant and helpful.
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March 2025 by Bryce A Elemond CAI,BAS
As always, I had great cuatomer service and was greeted by Shane. He had a new employee and was walking her through what he was going to do to assist me. I needed a new glass top for my S24Ultra, and he got it for me and put the new one on. He mentioned that they would not be selling in the future. The new employee found they had one left, and I bought it, so I would have a back up.
Great customer service!
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March 2025 by Peggy Scaife
The employee Shane was very helpful and knowledgeable
Thank you shane
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February 2025 by John Bishop
Kiarra and Jayla helped us out and were super friendly and helpful.
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February 2025 by Godfrey Meyer
I had the most exceptional experience with my store visit today. Rejanae was amazing at assisting me with everything that I needed! If you are ever in the area, ask for Rejanae. She is the sweetest, most helpful person I’ve ever come across.
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February 2025 by Stephanie Joiner
I was greeted immediately upon entering the store. The store manager, David. He asked how he could assist me. I explained I wasn't satisfied with my current cellphone provider. When I told David how much I pay each month, he immediately knew the carrier, T-Mobile. We sat down and went over several options for my watch and phone. He found me the perfect plan and discount. Like a track meet, David passed the baton to Rejanae. She found me a bigger discount once I told her I had AT&T internet. She processed to transfer my service from T-Mobile to AT&T. This did take a while since we had to wait on customer service from T-Mobile. Rejanae waited patiently with me. In the meantime, I noticed the camaraderie between all the associates in the store, more like they were family. This was a great atmosphere. David came over several times to see how things were going. Keith, the associate next to me was helping a customer as well as Keke. These associates are very professional at their job. After almost an hour, yes an hour, talked to T-Mobile and retrieved the transfer number. Rejanae was able to transfer my services to AT&T and had me do a test call. I was in there after that. Even with a few hiccups, not on their part, I was7 satisfied. 5 STARS ALL ACROSS THE BOARD. This is what teamwork looks like and it shows. Satisfied customer for life. Thank you.
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February 2025 by Dawn Wetzler
Went in the the At&T store in Gulfport at crossroads. Shane helped us! He was very helpful and made our transaction speedy!
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February 2025 by Courtney Mangum
Employees are not knowledgeable. It takes forever to get anything done. They are very rude.
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January 2025 by Ann Lawson
I recently purchased an iPhone 16 Plus from the Att store at Crossroads Pkwy , Gulfport, MS. Att representative, Crystal Sherrod, was extremely helpful and handled all of my concerns with patience and professionalism. I am very satisfied with her service and highly recommend her to anyone who needs assistance with their telephone service and purchases. 5 stars to Crystal.
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January 2025 by Faith Hosford
Hit wrong number on survey. Was very satisfied with my rep at store and the service. He was very knowledgeable and helpful
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January 2025 by Belle Hensarling (Belle Hensarling)
I mean it's not bad, but at the same time I don't ever get much help or conflict resolution any and every time I try to go to this store
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December 2024 by Karrie Eldridge
My internet is down and has been since last night. Can’t get anyone on the phone to explain why. Merry Christmas to me!
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December 2024 by Charlie Nguyen
This place sucks at explaining things and the girl was super rude. It wasn’t even busy and you get paid by the hour, what’s the issue?
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December 2024 by Haley Wilson
Gave this store a 2nd chance but it still hasn’t changed. I have a Business account with multiple lines, walked into the store for some assistance after purchasing 4 new iPhones. Once Amy figured out I wasn’t purchasing anything from her, she was not interested in assisting me.
Just FYI Amy, customer service goes a long way. At least put a little effort into it.
For anyone reading this review, if you drive an extra 15 min down the road the D’lberville store will be glad to assist you.
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December 2024 by Jeanne Whitaker
Gary at AT & T Crossroads in Gulfport was by far the best example I’ve had at that location in 10 years. He was professional, knowledgeable and personable. He handled my issues with his time and attention. Thank you Gary!!!!!
