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March 2024 by Freda Gaines
Flawless rental experience! My car was even upgraded free of charge when my original car type class was not immediately available. Car was super clean and mechanically sound. Enjoyed my rental experience.
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February 2024 by Jeff Fields
Great customer service. Being a preferred member is awesome.
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February 2024 by Tafari Makonnen
The worst rental car service ever, Avis gives broken cars knowing your destination is few thousand miles away. The service rep at Avis Gulfport airport rolls her eyes when you talk, could car less about what you have to say, is not very helpful & is very disrespectful. Next time I rent a car it won’t be from Avis because they suck, many of their cars won’t take you to next county, when you bring it to their attention, they hold out and try not to resolve problem. Instead, they just give you a downgrade with more problems and roll their eyes at you and lie to your face. The seal around windshield was out of place cause air to come in car when driving and windshield was moving, the concern was reported and the worker gave a downgrade that had suspension issues and a strange musky pet odor in the car, the alignment was off causing car to pull to left when you drive and you could hear metal on metal sounds. When brought car back to get safe working car the worker rolled her eyes and didn’t want to immediately release another car or apologize for giving us a much smaller downgrade that was actually a broken car. I wouldn’t recommend Avis rental cars especially the Gulfport Avis rental cars to anyone because they are not reliable and their customer service is not very helpful or professional.
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February 2024 by Paul Versace
Awesome experience at Gulfport Avis car rental. Quick and courteous for our car pick up.
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February 2024 by Mark L
Most friendly and caring staff, always leave with a smile and a nice car!
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January 2024 by Judi Leffler
Staff and rental car was awesome. Thanks Avis
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January 2024 by CharNic9
I have always had a great experience with AVIS and have used the Gulfport Airport location a couple of times now. They are great at getting things processed and out the door. I also like the customer service from AVIS - very helpful.
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January 2024 by Bbook392
Quick fast and easy service, with pickup and dropoff ????
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December 2023 by Nikki Tychostup
I was traveling today December 19th with my 3 year old. We parked our rental and had a large bag, two book bags, and a car seat to carry in. An Avis employee was walking into the parking lot and I asked if we could just go and get a cart and come back. He said he’d help carry our bags. Mr Andy carried both book bags and the large roller bag alllll the way to the other end of the airport to the American Airlines counter for us. I was going to tip him and he said he and his wife own the company. It was an absolute pleasure to meet Mr Andy and we appreciated the help so much. He actually also returned our cart on arrival 4 days earlier as well and I just can’t say enough good things. So we will be back. Thank you so much.
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December 2023 by stephen hawkins
The Plymoth Voyager was clean and maintainedI would never buy one but that is not the fault of Avis. It performed well for my purposes but I noticed (Plymoth product) the transmission will not last, the materials will wear out soon.Avis did well. The vehicle did ok for the purpose it was rented
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October 2023 by Jessica U
Was very RUDE even hung up the phone after a second and I said I think I just talked to you.. but was a different name on google when trying to find a rental car.. do NOT recommend them I give them a ZERO
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October 2023 by Jeffery Waltman
I will never rent another car from them I didn't get the car that I asked for then the car pulled to the right no navigation the brakes almost threw to the window when I called told them as if you can't return it then when you turned it in let us know we'll give you a discount when I turned it in sorry we can't do anything for you and I also've never got my $20 Amazon gift card which a lot find you another place to rent If you want to be comfortable on your trip otherwise if you don't mind to be in very uncomfortable then writ from them
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September 2023 by Christine Futch
Truck had mechanical defect dangerous to drive, surrendered to Roadside assistance on 8/24. Missing never turned in & Avis billing me $1200. Made repeated calls to locate truck, get it checked in no help from Avis, Roadside Assistance or Pinky's Towing who took the truck & did not deliver it as required. I am being penalized for their failure to communicate with me, return calls.
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August 2023 by Fr3nchy524
Avis got me in and out quickly with my rental! Awesome service!
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August 2023 by Still Waters908
I was initially given a car with stains that spanned the entire back and passenger seats and the floor. When I returned to the counter to complain, I was given a car with black seats and couldn't see that there was a huge stain on the passenger seat until the next day when the sun was up. I called the local office in the Gulfport-Biloxi Airport and was told they clean the seats, but can't always get the stains out. They couldn't have tried to get that stain out because it completely ruined my daughter's light colored pants with something black.