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February 2024 by BLOODHOUND601
Yall guys did awesome job on fixing my front end alignment that the other Firestone in same town messed up big props to FELTUS and LEVI for taking on the issue and getting took care ofI WILL NEVER GO BACK TO FIRESTONE AT1420 25TH AVENUE GULFPORT MSTHE IDIOT CHRIS RUINED MY FRONT END ALIGNMENT WORE MY TIRES LIARS
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January 2024 by BRUNO HERNANDEZ
My friend had to change his tires, and they did it at this location at a very reasonable time and price.Excellent customer service, and I appreciate the way you treated my friend. He wasn't feeling well and was sitting in a wheelchair. I personally want to thank the entire team who were so professional and very helpful.
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January 2024 by Kyle Hattabaugh
Usually gets our cars done in the same day. PROFESSIONAL AND FAST!
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January 2024 by Rick
I liked the work that was done. Since I was the one who suspected the source of the problem, and Minh Nguyen, (The Firestone mechanic I trust who successfully replaced the thermostat - fixing the problem), I felt it was a good team effort (customer and good mechanic) getting the problem fixed). My concern is about the general weakness and dishonesty of some of your Firestone "Service Advisors" and the weakness of their "inspections". (However, Clovis is a Service Advisor I trust.) That's why I answered the 2nd question with only a "5". Some of the inspections seem to be a scam and threat to public safety. I strongly recommend that Firestone Corporate Security and Quality Control come to the Mississippi Gulf Coast and monitor Firestone activity. I have trusted Firestone since I was a child and I want to see you guys continue to be successful. I will always be a loyal Firestone guy. Thank you.
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January 2024 by Jamia Symone
Do NOT BRING YOUR CAR HERE! These people are not experienced. And the management wont give a damn about trying to fix any problems.
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January 2024 by Bob Metz
Great place to trade with, I will continue doing business here.
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December 2023 by Jennifer Riley
The Staff was amazing. They explained everything from start to finish. Very genuine and trustworthy. My appointment needs were met also in a timely manner. I'm a WOMAN and I felt I was given a fair deal and service was excellent and fast. This location is the BESTEST???
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November 2023 by Jason Rawls
Best place in the world to have your car service.Great customer service.
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September 2023 by ryan mc
took my truck in for an over heating issue! they ordered the wrong part which had me stuck there for 3 days instead of 2 on my way back to atlanta. the issue is not fixed and they just threw parts at it to a tune of $2,757. i took it back 10 min after i picked it up they said it would be fine it needed to purge the air pockets out of the cooling system. i called the store to see what could be done and i was told a manager would call me back in 30 min. 4 hours later i called and was rudely " I said a manager would call you back" then hung up on me. I had a family friend look at it before i take it back and noticed a fuse was missing for the electric fan. they said "not our fault we are not covering the repair only the parts they put in THAT DID NOT FIX MY TRUCK. and even when i asked for a little help on the bill considering they ordered the wrong part and delayed me for 2 additional days they said "no, we are human and make mistakes" true but it cost me time and money for that mistake they caused and basically said oh well!
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September 2023 by Steven Schwab
The employees were very kind and helpful. They got my car done and provided quality work before their estimated completion time frame which was a huge plus.
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September 2023 by Bobby Ashley
Ever since I've been going to Firestone they have been great to me and the one on Courthouse Road I extremely kind people thank you
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August 2023 by Ricky Necaise
Had new tires put on July 2nd. Took car in Aug 10th because front left tire was pulling to left on turns. Service tech was great checking it out and switched left front to right. Fixed pulling but after a 300 mile trip, I can feel the tire in question is not rolling as easy. I did not see them spin the tire to check for obvious defects. In my opinion, tire should have been replaced. However, employees are always courteous.Service: Tires
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July 2023 by Jenny W.
There was a problem with one of the tire. I walked in and saw a smiling face to assist me. Henry was super helpful and able to assigned one of the technician to have it done with in 30 minutes. Amazing!!!
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July 2023 by Robert B.
These guys took the car in after a small independent went over their ability and it was a mess.It was a week and it had a hiccup after we picked it up and they got right on it and we are both pleased with customer service and their ability. It's running great now and we want to say thanks to the crew.
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July 2023 by Paolo Goot
Firestone in Courthouse Gulfport is the best Firestone I’ve been so far! Cory takes good care of their customers, mechanics are pretty knowledgeable and will suggest and recommend the best solution for your vehicle’s situation. Would highly recommend going here! I appreciate the help Cory!!Service: Wheel alignment
