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June 2023 by Christopher
I woke up to my account having lost $150 dollars after not checking it for a year. I wanted to start up a good relationship with the bank. I went in the branch and they said they could only refund 10 dollars of that.I will be sure to tell all friends and family not to do business with this bank.
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March 2023 by Matthew Davis
I get my check cashed at this branch. The staff are so friendly an sweet. They have really considered me getting an account through them.
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August 2022 by Kaycee Zarske
Life long customer and former employee.
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August 2022 by Jennifer Schivers
Bank is only open for drive thru service and the line and wait are a nightmare.
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January 2022 by Diego JH
This bank has terrible customer service the lines are always long you can’t even go inside
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June 2021 by Elisabeth Riggins
Staff are helpful and nice. Short wait times, except drive thru is usually swamped. Love the Saturday drive thru hours!
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February 2021 by Billy Fore
Management is really good here.
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January 2021 by William Stafford
2nd time messaged up a cash deposit
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November 2020 by Jenni Baehmann
Cameron was such a savior today. He provided wonderful customer service with a smile on his face and made coming to this bank an excellent experience. I could tell he was a great person.
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July 2020 by Janice Coari
Trying to call the bank to reach an employee to get info on opening an account. Right off they want a social security number. No thanks
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May 2020 by Kathryn Irby
Before I switched to a credit union, I did business with Hancock Bank before the Whitney Bank merged with them. Hancock Bank is only concerned about Hancock Bank (now merged with the Whitney) and not the patrons. Banks in general will do nothing to work with their customers. Furthermore, they charge excessive administrative fees. Glad I finally wised up and left. I will never use any bank ever again.
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January 2019 by Billy Peterson
Run. Hancock Whitney being considered a Bank is about as accurate as McDonald's serving a 5 star burger. They can't even manage to deposit a check without depositing it, reversing it three times and being unable to figure out how to undo the erroneous process. Additionally, they lack common technology such ss ATM depositing that most Banks feature. Lastly, don't even think about calling in for support as you'll be on hold for Over 20 minutes (don't worry, the voice recording will tell you the hold time).
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September 2018 by Jet Blast
Great staff super helpful! Thanks
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April 2018 by April Gentry
Says open till 530 on door so I pulled in did not clarify that is only on Fridays
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May 2017 by Josh Mcgee
Luv it