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November 2023 by roo roo
Clean, courteous, very friendly and welcoming. Had a flat, limped in to location. They had tire instock and got me right in and taken care of. Good pricing, fast service, I will definitely go back to buy a full set of tires soon.-R.Nelson
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November 2023 by Kristen Fetter
Great experience! I have been going to them for years and they have always done a great job and been reasonable with me! Shout out to all the staff and mechanics, Richard, Thomas, Brad and Don Drewey for all their excellent service. Would highly recommend to anyone for their maintenance needs!
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November 2023 by Don Hardenstein
I am very pleased with the service I received from PTW Gulfport. Everyone is professional, knowledgeable and courteous. Dino, Don Jr. and Brad immediately diagnosed the problems with my vehicle and had it repaired and ready for pickup within hours of drop off. I would highly recommend PTW to friends and family.
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November 2023 by Angela Dillon
I needed a light bulb replaced on my Kia Optima the Kia dealership quoted me over 200 to do so. A coworker overheard my frustration and recommended PTW. I didn’t even make it back to work before they called me to let me know that I didn’t need to replace the bulb; I just had a loose wire. When I called they got me in less than hour later. Not only were they less expensive but they saved me a pretty good penny by being honest and professional with their work. Thanks to DJ and the PTW team.
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October 2023 by Mona Odom
I recently purchased tires and got an oil change at the Gulfport location. There professionalism and service is impeccable. There prices are fair and their customer service is unmatched. I was given a timely quote, timely service and all questions and concerns I had were addressed in detail. I will be returning to them for all of my tire and service needs.
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October 2023 by John Heelan
When I walked into the store i was greeted Don with a friendly smile and he asked what he could help me. I told him that I had a nail in my tire, so he got up and said let's go take a look at it. After looking at it he said yes, we can fix it and it would take about an hour. However, the repair took less than an hour and the price was very reasonable. On my first review I had clicked post by accident, so I had to start over. I have been in automotive repair for more than 50 years with the last 22 years as a parts department manager at a Cadillac dealer in Florida, so I do know what good service is. This experience was as good as any Cadillac service department. Thanks again to Don. I will recommend my friends to Performance Tire & Wheel.
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October 2023 by Sir Tuck
After the local Ford dealership was bought out by J Allen, the service dept. prices shot up to the moon. So decided to drop my car off in the morning at PTW for tires, oil change and an alignment. Don Jr & Don are very friendly, professional and took care of my needs. I can't leave out Eddie either. Top notch team! Their prices are much better, and I highly recommend them. They ordered the exact tires I wanted, and they came out cheaper than Tire Rack. It was right before lunch when I got a call and a text that it was ready. They might be busy but that's because they are very good at what they do and the word is getting around. If you're impatient, take your car to Ford and pay the higher price so you can leave a spot to those that wants great service and better prices.Five stars: ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Jennifer Wascom
Not exactly great like all the reviews say. First and last time. We are new to the area and decided to try. It took close to 4 hours for oil change and tires to be balanced and rotated. Was told roughly an hour or so. Poor communication and timing. More consideration for other people’s time would be great. Had I been told it was going to take so long we would have been picked up and gone back to work. Then to top it off, they didn’t even air up the tires that needed to be aired after I called back (because my sensor was still on) and they stated they did. And this is a tire and wheel place? Piss poor….Lesson learned.
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October 2023 by Jamie Richard
I won't take my car anywhere else but PTW. The service is always excellent. They go out of their way to make sure I am satisfied with the work. They get my vehicle repaired and back to me in a very timely manner. Brad and Alex are both fantastic.
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September 2023 by Nikole Ransom
I went for a new tire yesterday, Jerry was very kind helpful and made everything so easy for me. He suggested that I needed more than one tire, but wasn’t pushy or intimidating, trying to upsell me on more than I came for. I really appreciated that. They were a little busy but they worked me in very fast. The whole staff was welcoming and had excellent customer service.
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September 2023 by Natasha Alexander
My tires were in awful shape and I could only afford to get some good used ones. I called to several places in town and no one was ever clear on a price or it was always over my budget. Don at PTW answered all of my questions and did not make me feel like I was a bother at all. Once I got there Don checked me in and I waited to be seen. Once they had my truck in the back Richard walked me thru the issues with my tires. I had a tube in one that I knew nothing about! Richard also showed me my breaks in the back and informed me that I would need them too one day but did not pressure me at all to do more work today since I was already on a budget. Don got me a quote for the work so I would know ahead of time and Richard was very helpful with telling me about my car. These men were AMAZING! My car drives so much better and I will be going back to PTW for everything in the future. Kind hearted, hard working, budget friendly and a staff that makes you feel so welcomed!
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September 2023 by Jimmy Mcneely
I had a small tire problem today about 3:30 PM on Wednesday, 6 September. I have sent friends of mine to performance, tire and wheel on Highway 49 in Gulfport for years! Spoke with a gentleman, and even though they were swamped He didn’t tell me that I had to come back two weeks later, he opened a ticket and said they close at five and I probably was going to be there when they closed. Which was fine with me because of that point the tire Was almost flat! It needed a valve stem and that was all. About 20 till five. One of the service techs came up and confirmed what was wrong with the valve stem. His name was DJ and I could tell right out the gate that he had it together. We talked about a few issues that I had with the Lugnuts, and he offered some information that I was glad to find out from him. And when I went to pay, I was very pleased with the cost to repair, the valve stem! By then it was 10 minutes after five and the service tech was still giving me some information For a future reference very nice young man. You can’t have everything go your way every day, but today it went absolutely perfect when it came down. To how they conducted. My little problem and the repair! Well worth the time and effort to go visit this tire shop! JimmyMcNeely
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July 2023 by Deana Murray
Dino and DJ were extremely helpful, but most importantly, honest with me today when I went in to change out a tire. I hav Ron doubt I would have been sitting on the side of the interstate with a blown out tire if they had not caught something. They were no-pressure but extremely helpful!This is why we only take our vehicles there for tires and alignment!Thank you!
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July 2023 by Kylee Bodin
Brittany is awesome! I had a screw in my tire and she was instantly helpful and ordered a tire that arrived the same day. Great and friendly people!
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July 2023 by Michael Lucas
This place was wonderful! Fast and friendly service! Traveling from New Orleans back home to Pensacola and our tire belt came loose and found this business quickly through my maps and it had great reviews. We were in and out within 30 minutes and they fixed us right up! Will always stop here if needed and definitely recommend if you’re having issues on the road!
