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November 2023 by Daniela Sakai
I was in the store a week ago with a big problem of canceled line and change of numbers of a new contract, I spent 3 hours trying to solve it via chat and there seemed to be no solution. I was attended by employee Ryan, he was super patient and attentive and managed to solve my problem. I was very happy and satisfied. Thank you Ryan for the great work!!!!
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November 2023 by Alethea R Jarvis
Should not over charge when they charge so much for plans & products. And should give more discpu0jl
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July 2023 by Ashlyn Halby
Definitely one of the best experience I’ve had at a phone store! Normally they try to take all your money and get you to spend as much money as possible. However Chantal was super kind, helpful, and friendly. Made sure I was getting the best deal on my budget, with the lowest price on the best service. I would definitely recommend her if you don’t want to get scammed out all your money!!! Thank you T-Mobile in Gulfport for hiring people like Chantal. She definitely deserves a big bonus and a raise!!! Thank you Chantal ?
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July 2023 by Lisa McCollom
Nate was very friendly, professional and helpful! We appreciate the great service!
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June 2023 by Johnie Harvey
Very professional team, very knowledgeable, made everyone who came through the door feel important.
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June 2023 by Kj Kissel
Friendly service even though we didn't buy anything and this is why I have T-Mobile
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May 2023 by Toyneile Watson
This has to be the worst T-Mobile store in the history of T-Mobile stores. The manager Walter (?) is a liar. He lied about a promotion to get us to spend money only to find out that it was not true. You need all new employees. The only good employee is the brown haired guy with the tattoos. I'm sorry I don't remember his name, but he was nice and helpful. Everyone else was so horrendous I switched to AT&T
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May 2023 by Robin Hed
The staff was so helpful with my mom's transfer from another carrier. Incredibly friendly!
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April 2023 by Jonathan Thurman
Service is great but they will sell u a quick lie on their phone plans and what they consist of just to close the deal.
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March 2023 by Linda Kilpatrick
Sometimes customer service isn't great but my last visit the associate was considerate and helpful. Been there in past and was treated rudely..so she made up for that. Thanks t mobile
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February 2023 by Latoya Lymuel
I have their internet. Customer was A1. I called before I went and when I got there they already had me ready. I was in and out in less than 15 minutes. All I paid for was activation 35 bucks. 50 a month internet no increase in price ever and its super fast.
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February 2023 by Jamika Polk
They have the absolute worst staff at this location! Every time we go, they’re always rude and disrespectful. Today, the woman who helped my aunt told her “you may not expect technology to change but it does”. My aunt asked a simple question and was willing to purchase a new phone if her’s was not able to be fixed.
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December 2022 by David Ellison
Very helpful crew. Got done what I needed done without too much trouble.
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December 2022 by Steve W
This is a great location. They were busy when we got there with about 5 people helping customers. They were really knowledgeable and helpful. Very hard working and efficient. They took care of us quickly and resolved our issues perfectly.And T-Mobile is an excellent product.
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October 2022 by Jack Hoeff
The sales rep was very accommodating and took care of my outstanding bill. I had autopay but apparently the last bill wasn't taken out automatically and they quickly sent it to collections which I couldn't believe. The 4 star is for the person who took care of my outstanding bill and NOT for the company.
