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February 2024 by Leon haney
Horrible I could get a local phone number to call them
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January 2024 by Mark McAvoy
Awesome store with a self pay machine to pay my bill ?
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November 2023 by Matt Uhle
Corporate culture at Verizon is terrible. Expensive, lousy service, and a staff that goes to extreme efforts to inconvenience the customer. Whoever trains their staff is probably a psychotic.
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October 2023 by Kimberly Vice
Awesome company and our customer representative Danielle was awesome.
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October 2023 by Rickie Nelson
Have good places and good medical services also I use medical often
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September 2023 by yolanda west
My phone was Hack and they could do NOTHING TO HELP. but they did offer to upgrade my phone and pay 800 to get in a new phone. The It person did comfort me and try and help. That was my time at Verizon
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August 2023 by Katherine Stewart
Silvia is by far one of the best in customer service! My visit to Verizon yesterday was an exceptional experience!
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July 2023 by Frank Abair
Greeter at the door is not interested in assisting anyone and trys to force his own predgidece on other people. I have been to Verizon stores all over the country for nearly 20 years. This is the most offensive interaction I have had.
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June 2023 by Laureli Latimer
This is the second time I have had to deal with this particular store. The first time terrible service got my order wrong got charged for things that I did not request etc. This time June 2023 all I needed to do is pick up a phone I get there a couple minutes after they supposedly close person inside will not acknowledge me she is at the desk looking at her phone I will need to come back on another day to pick up an order that's all I had to do The people here are incompetent in my opinion
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June 2023 by Brandon Englett
I wanted to simply check on the status of an application for this location and was met wit the phone being hung up on me. Idk who it was but that person definitely needs to find new employment. Customer service is not for him.
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June 2023 by Barbara Parks
Service was great just need to be a better location
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April 2023 by James Jones
On March 25, 2023 my wife and I went to this Verizon store to upgrade our phones. We were taken care of by Danielle, and on this date, I thought she was superb. They did not have the phone that my wife selected in the store, so they had to order the phone. Danielle specifically told us that once the phone came in, to bring the phone as well as the old phone and she would transfer everything from the old to the new phone, without any charges to us. Today, April 12, 2023 we brought both phones into the store, and were treated like criminals. We were told that there would be a $30.00 charge to do this, and even when I spoke to Danielle, she told us that she never told us that, very rudely and then she went back to whatever she was doing. Everything today was extremely rude, and I almost made the decision to not be a verizon customer any further.
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April 2023 by Brock McClendon
Went in just trying to get help with getting my data transferred from my old phone to my new phone.. they tried charging me $30 for it!!!! RIDICULOUS! Went to AT&T and they did the transfer for free and it only took 5 minutes.. that’ll be the last time I visit this store ?
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March 2023 by tina wilson
If you're going to Port your number run far away from Verizon. Verizon ported my phone 30 hours ago I still don't have phone service and I don't know if I ever will get it. I've been on the phone for over 12 hours with them trying to figure out what's going on, their system is down I'm now trying to retrieve my number to go back to my previous cell phone carrier. I run a business with my phone number, on Google my trucks have my phone number on it and my sign has my number on it and all my customers are getting right now is your phone is out of service
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January 2023 by Kashs C
You must record your visit because they this will be this much a month but it's not, when you go talk to the managers they make you feel you dishonest,I had a very bad experience here we got 9 line set up with some discount and per month to be so much a month. All lies and misleading statements just look at commercial 1900 dollars Value all on us is a lie...