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January 2024 by Cheryl Johnson
I brought a prescription to the pharmacy to be filled. The tech at the counter took it and said let her go look to see if they had it before she entered it in the system. She went behind the shelves as if she was checking, then proceeded to the pharmacist. Afterwards, she tells me that the prescription couldn't be filled as one of the meds was a controlled substance and the physician who wrote it was not within a 35 mile radius. I told her that I had the prescription filled there before. She said they had no record in their system. I came home, got the bottle, and carried it back to the pharmacy showing them that the prescription had indeed been filled there before (same doctor; same prescription; same Walgreens). The pharmacist never came to talk to me herself but sent word by another tech to tell me it must have been filled as a one time courtesy but in order to be filled this time, it would have to be written by a local doctor. The issue is, local doctors won't write the prescription. They say have the doctor that initially wrote it to write it because it doesn't need to appear that you're doctor shopping. I lived in Natchez prior to moving to the coast. The doctor that wrote the prescription is my obgyn. I have seen him for years and go home once a year to have my annual exam done. In addition, on the coast, it's hard to see a good doctor as they are not accepting new patients. Besides, I am very satisfied with the doctor that I see back home. Anyway, the store manager says it's a DEA deal. However, Walgreens is nationwide and is the only pharmacy I have used for years! In that the same prescription by the same doctor was filled before at this Walgreens, it shouldn't have been an issue. In that it was, I will NEVER buy anything from a Walgreens again! I'm having all of my current prescriptions at Walgreens transferred to the private pharmacy that filled my prescription.I feel that I was treated unfairly especially with the tech pretending to check to see if the drug was in stock instead of just saying let me check with the pharmacist to see if we can fill this. When I spoke with the store manager, he said that those were the DEA's rules as a result of the opioid crisis. My response to him and everybody else is drug dealers/abusers still get what they need regardless of the rules. Non-abusers are the ones being punished because they can't get what they need because of the dealers/abusers. In previous years, I couldn't get Zyrtec D otc because of dealers/abusers, so I had to pay money to see a doctor to get a prescription for my allergies. Again, abusers/ dealers are still in business, but I'm suffering. Now, Zyrtec D is back otc. The system is broken and until the people who are making these STUPID rules stop receiving kickbacks from dealers, common people like me will continue to suffer. Very disappointing!
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December 2023 by sicrx69
One of the busiest and understaffed pharmacy I've ever seen. I've been taking meds since I was 12 and been to the pharmacy thousands of times. This one is way too understaffed.
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November 2023 by Tully Hovda
If you're trying to get a prescription filled at this location you're going to have a bad time, and probably not even get your medication. Go literally anywhere else.
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November 2023 by Beth
I got 5 immunizations! The pharmacist who gave then was good. I barely felt the first 4. The fifth wasn't any fun.
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October 2023 by amanda seal
The staff is not only incredibly rude and disorganized but also SLOW!!!! Your prescription will likely never be filled within 24 hours then when you arrive to pick up, the wait time in line is generally at least an hour. Hire more employees and train them in customer service!
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October 2023 by Hans Glover
Disappointing Pharmacy Wait Times at WalgreensMy recent experience at the Walgreens 24-hour pharmacy left me deeply frustrated and questioning their commitment to customer service. I had thought I was being strategic by visiting after the dinner rush, but to my dismay, my time spent in the drive-thru felt like an eternity – a whopping forty-five minutes – and the line didn't budge.While I appreciate their efficiency in filling prescriptions promptly, it's baffling why they can't ensure the same efficiency when it comes to dispensing medications. This pharmacy's inability to manage wait times effectively reflects poorly on Walgreens as a whole. As a customer, I believe it's essential for a 24-hour pharmacy to uphold its promise of convenience and timely service.My hope is that Walgreens takes this feedback to heart and works towards improving their pharmacy wait times. Patients, especially those relying on essential medications, should not have to endure such prolonged delays. It's high time corporate addressed this issue and prioritized the well-being and time of their customers.In conclusion, my recent experience at Walgreens left much to be desired, and I sincerely hope they take steps to rectify this ongoing problem.
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August 2023 by Anya Kirshenbaum
I want to thank Renata for helping me out & going above & beyond for your customers!! I hope you have a blessed day!
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July 2023 by Shannon Lynn Farlouis
A wide variety of seasonal items and gifts and great sales in every department. A lot of payment options and savings on health medicines and prescription savings. Always a clean store to shop and staff are professional and friendly ..
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May 2023 by James B
If I could give zero stars to pharmacy I would, drive thru is always packed 30-45min wait. Inside is not much better long lines with only 1-2 checking out. They don't care if people need meds. Avoid!!!!
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April 2023 by Allie B
The pharmacy wait is very long unless you go at "odd" hours, but the staff is friendly and knowledgeable.
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April 2023 by Jenny Breaux
Takes the phamacy about 8 hours to stick a sticker on a pre-dispensed medication. Also make sure to plan to wait another hour in the drive-thru. Don't bother going inside. Line is just as long and as slow.
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April 2023 by Brian Neal
Do not use this pharmacy! They give you an option of same-day delivery but it takes 2 days to get your Rx if the delivery driver would actually delivery your Rx. By-the-way for same day delivery this Walgreens uses doordash. Which was a joke, the dasher claims to have knocked 3 times on my door and even had doordash call me to let me know the dasher was at my door. I get to my door and no dasher nor package. I called Walgreens to complain and their response was It's out of their hands. I called doordash and they informed me that the dasher took my meds back to Walgreens. So much for Walgreens delivery system. My Rx was entered by my doctor on 04/10 here it is 04/14 and my a family member had to go to Walgreens to get my meds. This whole ordeal has prompted me to switch pharmacys. If I have to pick my meds up then I'm taking my business elsewhere! If I could give a less than 1 rating I would!
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February 2023 by Ladashia Hunter
This Walgreens is horrible! You call up here to make sure your medicine is ready, but when you get here they’re saying something totally different it’s ridiculous they’re literally playing with people life at this location
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January 2023 by Heather Daniels
This Walgreens has the rudest people working and slowest possible service. They said rlmy daughter's prescription was ready just for me to show up to be told it be another 15 to 25 minutes.. I use to work for Walgreens in Michigan and this would never be tolerated. The manager on shift blonde lady was rude and does not care about her customers.
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January 2023 by Christopher Sanchez
Three stars because Crystal the floor manager took 2 minutes out her time to help me out. The pharmacist on duty via drive thru was very rude and refused to help me. I was in a motorcycle accident and can barely walk. I tried to purchase nicotine patches on the drive thru line and she said I can’t help you I don’t sell that here. There were no cars besides me and I explained my physical limitations but she still sent me around front. Then Crystal walked out and explained that the purchase are a controlled item and she cannot bring those out the store. She did however do the leg work of obtaining my items and instructed me to return to drive thru where my credentials could be verified and I could complete my purchase. Thank you ms Crystal 5 stars. Walgreens you have a good one you need more like her.