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December 2025 by Kim Theis
The man driving the wrecker needs to get his attitude in check and not scream at people in traffic. Terrible attitude when you’re driving a company vehicle.
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November 2025 by Gary Johnson
Tow driver was professional and friendly. Did an excellent job.
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October 2025 by Jen Lynn
I needed a tow & AAA sent me a driver from this shop. He was extremely professional & drove with consideration. Thank you
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October 2025 by Barbara Finn
Terrible experience twice. DO NOT USE Craigen Tow!!!
They pickup the AAA dispatch before anyone else can and then they lie about when they will arrive. The first time it happened to me it was 99t degrees and I was stranded with a broken down car for 2 hours . The second time my husband was the victim and they kept changing their arrival time until after 2 hours he had to get AAA to get someone else.
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October 2025 by Vic Fuller
Fast friendly service
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September 2025 by chris neff
Im a semi driver i had one of their tow trucks pull in front of me on i55s and proceed to go slower in front of me I switched lanes then they drive off. Completely unprofessional behavior to act like a child while driving.
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July 2025 by Betty Campbell
Trustworthy, Dependable, Courteous. Stand by his word.
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July 2025 by Keith Hawkins Sr
Outstanding service!
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July 2025 by AllAbout Courtney
I thoroughly enjoyed my experience with Brian the driver from this tow company. On a very hot day & not so great situation due to an unexpected car problem. He turned it already with his impeccable, kind service. He was patient and gentle with my mom and I while retrieving our vehicle and picking us up. What an amazing human! Thank you for simply being nice. Have a blessed week ahead :)
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June 2025 by Brian Thompson
My son's vehicle broke down on the way home from spring break and was stranded 3 hours from home. AAA towed his car to Craigen's and they squeezed him in and fixed his car and got him back on the road. Don't find too many mechanics that would help a kid out like this. I'd highly recommend them to anybody.
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June 2025 by Ryan Hutto
Try somewhere else.
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May 2025 by patrick fitch
My truck wouldn't start. Had it towed to Craigens. Two days later they called and said it was ready and the charge is $117.50. When I got there they said there was no charge since I'm a first time customer. I couldn't believe that and I will definitely go back next time I have truck problems. Also, everyone I met was really nice.
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May 2025 by Melissa Polasek
Locked the keys in my husband’s truck while at a baseball tournament in Southaven. They were there within an hour. I didn’t get the gentleman’s name that unlocked it, but he was very kind, professional, and made a bad situation not so bad! Keisha that I spoke with over the phone was very patient with me. Definitely would recommend them to unlock your car door if you ever have the need around that location!!
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May 2025 by Dorothy Jenks
Had a flat tire on I269 and then the spare was flat. The tow driver was quick and friendly. Very sweet and helpful in figuring out next stops.
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April 2025 by Courtney Fultz
Used them through AAA to tow my car to my house, the girl working there called me with a snotty attitude talking to me like I was stupid because I wasn’t at the vehicle even though I stated in the AAA request I was at the drop off location. She said they needed keys to the vehicle but it won’t crank and it was unlocked so no they didn’t. I had to load my toddler up drive up there just to be met by a man who was just as rude as her and when I told him his office staff needed an attitude adjustment all he said was “um okay”. Keep in mind that’s all he said to me period. Don’t recommend them for towing.
