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January 2024 by JIM Warner
They don't take time for people.
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December 2023 by jay smith
won’t use again
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September 2023 by Tracy Kirkley, Real Estate Professional
I needed to have my vehicle towed to the dealership. Jonathan with Craigen's was the driver. He was friendly, professional, and definitely knew what he was doing. He was also very careful as he hauled my vehicle to the dealership (slow over bumps, and avoided pot holes and dips . . . Which is hard to do in Memphis! ). Thanks Jonathan and Craigen's!
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September 2023 by Hannah Tharnish
I would not take any car to these people Greg will lie to ya when they break or mess up something they don't say nothing the mechanics that worked on my truck suck .I don't mind paying when the work is done ..I will never never go there and anybody I know/ my church already knows we have prayed about this and the way Greg talked to people. I have filed a complaint against them in court that should be coming up....
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September 2023 by S T
They came out so quickly and took care of my flat tire. Very friendly and great service.Service: Tires
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July 2023 by Take Care of U Tuesday
They had to tow my car from Desoto County into Memphis and the driver was knowledgeable and helpful.
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July 2023 by Tiffany Rayborn
This was the orchestration and work of my Heavenly Father!Initially, Craigen's was only supposed to move my vehicle from shop #1 to shop #2 because the 1st AAA driver took it to the wrong place. I called shop #2 to let them know my vehicle was on the way due to a AAA error. I was THEN told they didn't do the work I needed. At that time, Savanah from Craigen's called to confirm the move. I was in a full face of tears because i was thoroughly confused. I explained what just happened and asked if she know of anyone who could fix my truck. She had such a peaceful demeanor and that was very calming. She placed me on hold and Joshua picked up the phone and gently asked me to explain the issue. I did and he was confident that they could take care of me. The entire experience was so overwhelming for me but the staff at Craigen's gave me so much peace. Johnathan was the tow truck driver who called me to let me know that he had picked up my truck and then called me back to let me know that it had been safely delivered to their shop. That was great news!! I talked back to Joshua after a confirmed diagnosis and we got the ball rolling. He was so patient with me and that was very important. They got my motor replaced, it cost me an arm and a leg (not their fault...lol) and provided A1 AWESOME CUSTOMER SERVICE. Thank you Joshua, Savanah and Johnathan!!!
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July 2023 by Backshots Bowfishin
Fast service super nice staff I'll take my stuff back there for sure. Josh at the desk had me takein care of before I ever even got out of my car.
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July 2023 by Soliac Smith
If the service is as trash as the driver's unsafe attitude on the road, I wouldn't want to bother with the company :/.
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June 2023 by Tiffany R.
This was the work and orchestration of my Heavenly Father!Initially, Craigen's was only supposed to move my vehicle from shop #1 to shop #2 because the 1st AAA driver took it to the wrong place. I called shop #2 to let them know my vehicle was on the way due to a AAA error. I was THEN told they didn't do the work I needed. At that time, Savanah from Craigen's called to confirm the move. I was in a full face of tears because i was thoroughly confused. I explained what just happened and asked if she know of anyone who could fix my truck. She had such a peaceful demeanor and that was very calming. She placed me on hold and Joshua picked up the phone and gently asked me to explain the issue. I did and he was confident that they could take care of me. The entire experience was so overwhelming for me but the staff at Craigen's gave me so much peace. Johnathan was the tow truck driver who called me to let me know that he had picked up my truck and then called me back to let me know that it had been safely delivered to their shop. That was great news!! I talked back to Joshua after a confirmed diagnosis and we got the ball rolling. He was so patient with me and that was very important. They got my motor replaced, it cost me an arm and a leg (not their fault...lol) and provided A1 AWESOME CUSTOMER SERVICE. Thank you Joshua, Savanah and Johnathan!!!
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May 2023 by Rick V.
Be careful if you choose this place. They are known locally as a business that is happy to take your money but provide poor service. I think the owner has a problem that runs along racial lines. This town is growing and we need good businesses to take care of our belongings. This place is not one of them.
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February 2023 by Bridgette House
Highly recommend Craigens. Josh is such a pleasure to work with! Excellent customer service.
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January 2023 by The Florida Punisher
Always friendly and fair prices. Fixed my cars ac for a fair price and were willing to let me get GM OEM parts to use because I was able to get them cheaper from Amazon than they could get aftermarket parts from their distributor.
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November 2022 by Cody Beatus
We stopped here on our way down from Nashville after we hit a nail. Craigen’s went above and beyond to get us back on the road! Can’t recommend them enough!Service: Tires
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November 2022 by Linda Brooks
They did an outstandingjob. I was suppose to have coverage through Carshield is a total rip off.They would not pay for remove of the intake manifold gasket.Craigen Garage did contact them and it was no not covered. The entire staff is professional and they really work hard to keep their customers happy.It's also nice to support local own businesses in our communityService: General repairs & maintenance
