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March 2024 by Tracey Herron
Mark did a fantastic job explaining everything being very thorough and detail after all my questions I just appreciated his professionalism
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February 2024 by Tyler Barner
Purchased a storage rental on Friday 2/2/24 and immediately started putting my belongings into it. Could not access it over the weekend 2/3/24 and 2/4/24 because my access code was denied and unknown, and main office was closed. I tried calling emergency number over the weekend with no answer and had to go purchase another storage unit because I had to be completely moved out of my rental home by 2/5/24 and turn keys in. On 2/5/24 I went over to the office and was told someone would reach out in a couple of days about the situation. I received a call on 2/10/24 and was told I’d get a call back and as of 2/19/24 I’m still waiting on that call. You’d think they would rectify the situation as this was no fault of my own but subsequently I had to spend an additional $117 on another unit. Also when I went into the office I was told since I already had things in the storage unit “that changes everything.”
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January 2024 by Heather Long
Love the services at citizen storage but Ms. Tyler is rude! Every encounter I had with her was unacceptable. FYI I did not use my real name to avoid confrontation.
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November 2023 by Tim Fleming
Service is awful. Unapologetically dismissive.
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July 2023 by Nick Bailey
Great customer service, very helpful staff.
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July 2023 by Andy Farley
The lady who runs the place was very helpful, upbeat and pleasant. The units were nicely kept as well as the surrounding area. Very pleased
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November 2021 by Shi
It's good. Just cover your furniture so the dust and moisture doesn't settle on anything
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October 2021 by Pam LaRue
The office manager will lie. They will not work with you especially during a pandemic. They are the most crooket company I've ever done business with. The area manager is even more crooket and useless than the manager. They should be out of business. Folks like this should all be jailed
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April 2021 by Jessica Tate
She a very sweet lady she’s very helpful and I love her attitude ????
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April 2021 by rachel harris
The ladies who helped me were very friendly, made sure I understood everything, and the environment was clean. I’m very impressed!
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March 2021 by Octavia Sales
Amazing customer service!
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January 2021 by Richard Taylor
Nice place and really Good location. I was able to rent a U-Haul to move my stuff.
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November 2020 by Shanna M
Been with this storage company for years and love it. Dont have to worry about rate changes
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September 2020 by Lillie Boothe
Excellent customer service, Storage and parking areas are very clean , Manager is always willing to help when needed
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June 2020 by Kara Underwood
This place has been outstanding! Good units, good prices, and best of all, good people. A lady In the office named Melissa Has always been extremely sweet and understanding, and we appreciate it so much!
