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December 2023 by Nicki A.
Gateway Tire in Hernando, MS is a complete and total joke!! You can be the first one to walk through the door when they open just to get an oil change and they immediately tell that it's going to be SIX hours before they can get it back. They replaced struts on my car a couple months ago and one of mine has had a 'knocking' noise every since. So I bring it back for them to look at (first chance because I work and haven't been able to get back in) and they immediately tell me that they can't guarantee that they can even get my car looked at. Mind you, I'm the SECOND person to walk thru the door!! And I see mechanics just standing around - yet they aren't sure they can get my car looked at. And the guy is constantly (and rudel) telling everyone that walks thru the door that they close at 12:30pm. Don't waste your time coming here. It's poor service, they talk to women like they are stupid and don't know what they are talking about. They don't care if your vehicle sits here for DAYS! As if everyone has 2 or 3 extra vehicles at their disposal. This place is TERRIBLE!!!
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November 2023 by David Trusty
50$ a tire to mount and balance that's a little steep cost me over 200$ and I brought the 4 loose wheels and tires discount tire charges less than 30$ i felt like I got bent over with no Vaseline.
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November 2023 by Sheila bates
Customer service was better than it has been in years. Service time was faster than expected. Very happy with our visit. Thanks, Gateway.
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October 2023 by Rick V.
I would recommend going someplace that doesn't try to take advantage of the elderly.
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September 2023 by John Wallace
These people will lie to your face to take your money. They have told me that a tire was unable to be patched and tried selling me one, I got a simple patch kit from auto zone and patched it myself. It has held strong with no leaks for over a year. Then on my most recent visit I went in to replace a stem valve, they put two holes in my tire so they could patch them and tell me the valve wasn't leaking. Now the valve is still leaking. They just took my money and didn't fix anything. Would not go here for any service at all considering they lie in the face of their customers to get more money out of them.
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September 2023 by Rachel Wilson
When our camper blew a tire, we needed help to get back on the road. While we waited onsite, Gateway Tire & Service quickly remounted a new tire in about 1/2 hour, Price was very fair.
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September 2023 by Johnny Wiggs
Great place to do business. All my tires come from there and I have used them for light mechanical work as well.
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July 2023 by S C
great customer service and prices ! highly recomend
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July 2023 by Jim Sawyer
My guys plugged my tire for free today. Much appreciated and will be loyal in the future for that
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July 2023 by Christy Yarbro
I absolutely love Adam. He is very honest and to the point
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May 2023 by Gary Peoples
DO NOT BUY TIRES HERE! They are glad to sell you tires but follow up for rotating and balancing is non existent. Have tried 3 times to drop off for a tire rotation in the morning hours and am told we cannot get to it today. HORRIBLE SERVICE SHAME ON GATEWAY!
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May 2023 by Donna V.
I went in for a tire with a slow leak. They got me in fast and patched it up. I was not having the best day but everyone I encountered was helpful and friendly. I just wanted to acknowledge awesome customer service. Thanks so much.
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April 2023 by bianca lanham
I was working in Hernando yesterday and discovered I had a flat tire as I was about to go to lunch. I called gateway and they came to where I was to help me get my car to their shop. It took them less than an hour to get me back on the road and they did not charge Mr to fix it! I will be a forever customer now!!! Thank you gateway
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April 2023 by Stacy Turner
Best service around. Craig goes above and beyond for his customers. They are all amazing!
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February 2023 by Ralph Williams
These guys are friendly and they seem to be focused on helping the customer save money. They actually recommended that I don't buy the most expensive tires, and they only replaced the steering parts that actually needed it. I was very impressed!
