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August 2023 by Terri Reeves
Called to reserve a unit was told a price. Drove to secure the unit and pay, no one was there. Called again and could not get anyone to return our call. Finally got her on the phone at the storage unit and the price was different and I was not getting the first month 50% discount. The lady had no explanation! I don't know if she was new or just didn't know how to do her job. After several phone calls and several driving trips to the unit, we finally got the unit at the price we were given with the first phone call. Unit is great. Wish they had better carts to assist with moving items into the unit considering the cost.
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July 2023 by Lisa Johnston
I was so relieved at how helpful everyone here is. I had bought furniture and wasn’t ready to transport it to the new location. First I was helped by staff figuring out the size needed, and finding me a first time rental discount. When I had trouble with my email, they gladly printed out the necessary rental agreement. When I called for details of removing the final belongings, Michelle made it easy! I was able to sign my paperwork online❤️ Moving is never easy—-but your staff helped us make it pleasant at the “hard stops!”
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May 2023 by Susie Eaddy
The facility is easy to get in and out of. Very clean with helpful employees.
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April 2023 by bellablissful1
Easy peasy! Wesley was hugely helpful and showed me the two different spaces I was interested in so I could better picture the sizes. I was also able to rent a moving van for a day at a discount through them because I was already a storage customer too. This place is very clean, convenient, and climate controlled… highly recommend!
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January 2023 by Jenna Haven
I just rented my storage unit online and within 30 minutes, Wesley had called me and was so helpful and explained every single thing in detail! Such a warm and kind individual!Thank you!
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November 2022 by Laurie Poppenheimer
This was the easiest part of my stressful move. Wesley was very helpful and answeredany question I had. He is the nicest salesperson I’ve ever dealt with. I never had any issues with management or the actual unit. I highly recommend Hernando Self Storage mainly because of the helpful service provided by Wesley.
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October 2022 by Shelly Gerrish
The gentleman, Wesley, here was incredibly kind, helpful, and informative. I needed a storage unit ASAP and he got me exactly what I needed with 0 hassle.
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October 2022 by Freddy T
The service with this company has gone way downhill since it came under new ownership a few months ago. I would recommend finding a unit elsewhere.
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August 2022 by Shawn Swift
I have used Hernando Self Storage for many years to store items I've used in the classroom that I just did not have a good place to keep at school. It is super convenient to access and very clean. Wesley Massey was very friendly and easy to work with, which is very appreciated. I highly recommend them for your storage needs.
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June 2022 by Homemade: The Wallace Family
We used Hernando Self Storage and absolutely LOVED the entire experience. From the amazing clean facility to the super friendly and helpful staff, we highly recommend using them!
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May 2022 by Ashley Post
My entire experience was great. I was able to rent the unit, sign the contract, and set up auto payments all online. The facility was excellent and easy to use. All staff was very helpful and friendly (I interacted with at least 3 different staff members while renting a unit there). When we moved into our home and no longer needed the unit, the process to move out was a breeze! Thanks everyone! My experience couldn’t have been any better!
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April 2022 by Chasie Johnson
Excellent facility and service! Wes was incredibly helpful and very much appreciated.
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January 2022 by Jeff Crosby
I signed up online, paid, got my gate code, code did not work. Was told the manager would call me. That was 4 days ago and I have not received a call. Took the money without failure but I cannot use the unit.
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January 2022 by Chris purnell
Absolutely amazing. Wesley is incredibly helpful and kind with the whole process. Fully recommend anyone that needs some extra storage!
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December 2021 by Scott Smith
Easy check in with Andrew and unit was very clean.The check out was just as easy with Wesley. Highly recommend using this facility if you need climate controlled storage.
