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February 2024 by O
The staff here have been very kind and take time to talk with you on the phone when the other big chain pharmacy I was using made me feel rushed and an inconvenience.
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September 2023 by Take Care of U Tuesday
The staff here is very friendly and always will to help.
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September 2023 by Wayne Ferguson
There are some truly outstanding employees at this pharmacy. They are hard-working and seem to want to help the customers as quickly as they can. The pharmacy's computer software can be a hot mess, though. Be sure to check - always - your labels before you leave the pharmacy. Some of the employees are not receptive to questions or concerns expressed about the computer software's errors. Otherwise, great pharmacy with fast service and, for the most part, very friendly and helpful employees.
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June 2023 by Tom M.
Customer service isn't great. Usually stand in line for 20+ minutes just to pickup a script. Need a CVS in Hernando to compete with them.
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May 2023 by S FRENCH
The people here are nice and hard working. The 2 lady's who helped me the other day , made me feel important and Appreciated. Thanks You All..
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April 2023 by Jesse Armstrong
Medicine was filled quickly nice employees
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January 2023 by Amanda A.
I LOVE this Kroger! It is the nicest, best stocked, and greatest Kroger in MS. Like really. Shout out to Jerold (sorry if I spelled your name wrong!) in the meat department! Honestly the entire meat department is top tier, but he is always so polite and helpful! When we moved from Hernando to Southaven, I honestly missed this Kroger the most and still come here because of that! The staff is attentive and kind and knows their stock. Love it!
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November 2022 by Sarah Kate
These guys and gals work their butts off. No matter how long or short the line, they always push everyone through as quick and efficient as possible. Kudos Hernando Kroger Pharmacy!
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October 2022 by smart one
Customer service issue.. long lines, drive thru backed up while others sit and wait for their prescription. I waited 45 minutes in a drive thru and had to leave and I know my prescription was ready yesterday!! Last week I was told to pull around and get back in line, which I politely did so others could get theirsCome on....a drive thru is for faster service because the prescription should be ready. If not, have the customer come back,call with questions or come inside. You cannot handle everything outside thru a window. You cannot please 1 customer while 5 others are waiting in line during your busiesttimes. I switched to Kroger because your competitiers were even worse.I always received great customer service and friendly staff.. Lots of staff .... You need more staffing..One person cannot handle it all! Come on Kroger ! I hope this is not going to be the new "norm" for your loyal customers !
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October 2022 by Jarmel R.
It's like the one Oxford. But in Hernando. Big options. Big Room. A lot more on what to make for dinner. A lot enough to store more drinks selections. Thus a bigger chance to snag some of my favorite drinks.
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October 2022 by Michael Sims
My doctor called in my prescription on Saturday but the pharmacy was closed. I called on Sunday at 10am and asked if my prescription would be ready for pick up soon. I was told 2 hours. Well 2 hours turned into 7 hours. This has happened a lot. On top of that why does the drive thru take so long. I waited for almost an hour in line with 4 cars in front of me. If your prescription is not ready move on and come back when it’s ready. I decided to leave the line and go inside. I was in and out in 15 minutes. You guys can do a better job!
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October 2022 by Bev Wright
Worst customer service at any store in Desoto County.
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September 2022 by C Reed-McNeece
Poor customer service 9 out of 10 times from the pharmacy staff
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April 2022 by M R.
I love shopping here! They have the friendliest cashiers! It's always, so clean and organized! They have such a large variety of just about everything! They offer so many choices for the varying, diets! Floor staff is always, helpful directing you to find items! It's definitely, one of the most beautiful grocers that I've ever seen! The only, reason I'm rating it with 4 stars is because 1 of the young man, courtesy clerks stole 1 of my favorite shopping bags! I like to help the environment and help Kroger save on bags so I was trying to be helpful by bringing in my own bags and he actually, stole it! I couldn't believe that happened! Since then, I stopped bringing in my own bags but still feel comfortable using them at other establishments! So, just keep an eye on the courtesy clerks, that they don't take your bags!
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March 2022 by Andrayer M.
Great#Clean#Good Selection