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August 2023 by Jennifer Eichelberger
Overall, my experience with Southern Air conditioning was nothing short of exceptional. Their customer service sets a benchmark for how all companies should treat their clients. I highly recommend them to anyone. And I will be calling them in the future. My husband called Monday morning and Allen came out same day around 1;30 and found the problem in less than ten minutes ordered part then came on Tuesday morning and replaced part. I can't thank you enough for such awesome service!Service: HVAC system repair
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January 2023 by REDNECK J
Over priced. Not a good team.Services: Heating system installation
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December 2022 by Tom H.
They are without a doubt the best HVAC company in North Mississippi ! Live people answer the phone and get you answers quickly. I have used them for over 48 years.
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July 2022 by Lindsay Davis
Within 3 hours of my call, Mr. Shawn was able to clean my outside unit and provide me with coolant that several other companies didn't have. He educated me on proper maintenance of the A/C system. I will be using Southern Air from now on for my cooling/heating needs.Service: A/C system repair
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July 2022 by mike lanius
i called them on a Monday morning My ac was out. A tech showed up and told me the bad news my compressor was burned up( tripping my fuse at fuse box ). ordered me a condenser Unit and my inside Coil, 3 days later my new unit came in and they installed, i will use this company again very polite and got the job doneServices: A/C system repair
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April 2022 by Lyndzie Goodnight
HORRIBLE back in June a guy came out that my warranty company sent out and he was SO Rude we said no to something because we wanted to call our warranty people back first and we were nice about it and he started slamming my doors going in and out with my NEW BORN baby sleeping. It was so scary honestly didn't know the name of the company he worked for until today when they called trying to get an update from us about things. FROM JUNE!!!
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May 2021 by Matthew Hollowell
Great experience with this company. Called them to repair a busted AC unit. They came out almost immediately despite severe weather and were communicative every step of the way. They were actually able to find a way to repair my unit for cheaper than anticipated, and it really made a world of difference for my family. Cannot recommend this company enough. Honest, hardworking, local experts you can count on.Service: A/C system repair
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January 2021 by John C.
First of all, NO MASKS AT ALL. Real professional... Second, the main problem; They came out cause we had black mold growing on the outer crown molding that is around the vents in the ceiling. When they got here I showed them the one's that are really bad, then I even said the ones in the back bedrooms were a little bad. Today we called them back because they DIDN'T CLEAN or even look in the back bedrooms. He even blamed me for it "he didn't tell us to do the back ones." Like what the hell?.. The mold is from moisture, which has ONE SOURCE, the main unit in the attic. Therefore they should check EVERY vent to make sure they got all the mold, did they? Hell no. Apparently you have to babysit "professional" HVAC people to do their jobs. Be careful when you use this company, if you do.
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July 2020 by William T.
Be careful of this business had been using them for years but not anymore. They came out to fix a problem but the guy did not know what he was doing, told me it was one problem and it turned out to be another problem. Was told they couldn't find the part so I needed a new unit. I found the part ten minutes away in Southaven Ms. and went and got it and had it installed. Then I caught them padding my bill and called them on. They took off a c note and rebilled me. I have another house and sent them to look at it and was told it needed 2 lbs. of Freon, so they charged me 299.00 dollars. Not anymore, I have had enough of Their BS. Don't these company's understand they are not the only ones out there.
