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September 2024 by Joi Pierce
I’ve used caliber in the past but this was my first time at this location! I’m extremely pleased with their customer service and how fast they completed the work on my car. Definitely will recommend and use again!
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September 2024 by tyler bradley
Great service. Car looks fantastic. Highly recommended this location or any caliber for you car repair needs
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August 2024 by Donecia
If I could give this place 0 stars I would, horrible service not only did I have to bring my car back a second time, they had my car for 3 weeks for the SECOND time and just had it sitting nothing was fixed wouldn’t recommend this location to my worst enemy!
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August 2024 by Suzette J
I am satisfied with the repair job done by Caliber. They took good care of my vehicle. Shonda was awesome.
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August 2024 by Frozen _Rage
Awful work and service! Begged me not to do a review and I hadn’t in months. Lies and no contact nor response in months to correct my paint and replace my emblem. Why do a rush job and call me to hurry and pickup car when it wasn’t ready and still isn't. Tired of collision shops playing, maybe the communication, work, service, and responses will be better once the legalities and court proceedings happen with their customers. I wouldn’t bring a battery powered Barbie Jeep here for repairs!
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August 2024 by sandman 90 day
So far so good, I have a lifetime warranty on the repairs made. If I have any problems with it, I will take it back to them.
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August 2024 by crystal smith
received outstanding customer service
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July 2024 by Jeannifer Millington
Great job, thank you!!
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July 2024 by Tara Fritz
You have to make an appointment just to get an estimate. I don't want to do business with them that bad.
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June 2024 by Godfall47
Customer service was great. Constant communication about my vehicles repair. Finished earlier than expected. Great work.
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May 2024 by Johannah Estep
Friendly and thorough. They finished early. Great work. Can't tell where the damage was. I would definitely recommend them to anyone.
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May 2024 by Kimberly Jones
Everyone had nice, pleasant attitudes. My car was done earlier than originally expected and looks great.
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May 2024 by Ms. Coleman
Well I waited to do this review. If u have strut problems don't go to them. That never fix ur problems. Update. Since i received a phone call about my review. Let me go into what I said.Mrs. Shanda. My car still is making nose, I had to go to honda twice. If ya couldn't fix the problem my car should of been sent to a property mechanic, not holding my car for weeks. Now this review wasnt avout u. Don't ever call my phone again asking to speak to me about my review!
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April 2024 by Taquitta Thorns
Fast reliable fantastic work!! Just like new!!
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April 2024 by #LaGordita Chronicles
Ive used Caliber once prior to the most previous experience in July 2023. I took my car into Caliber in a July 2023 for repair. About 1 week later (a few days earlier than I expected), they called for me to pick my car up. Right after, I picked up a rental and left town. This was a Friday. On Tuesday when I returned, I noticed the plate around my front passenger side light was missing. I immediately called Caliber and was told to bring it in. The first guy that looked at it called a manager out to look at it. The manager, Jesse, apologized and said they would order the 2 parts needed for the repair. A month later, I called to see if the part arrived. I was told that it hadn’t been ordered, but that it would be ordered that day. A few days later, the manager Jesse called to tell me the part arrived. I was thinking both parts. When I got there he put 1 part on and said that the other part had still not arrived. I kid you not—I called every other week from August-December to see if the 2nd part arrived. Each time I called, I asked to speak to Jesse and he gave me the same excuse. It’s February 2024 and NO ONE has called to say dog, cat, bird about whether the part was actually ordered or if they just wrote it off altogether. While they did repair the claim filed by insurance, the damage that was done on their premises was swept under the rug.—-UPDATE 4/2Zach from Caliber reached out to me immediately after this review and made it his priority to correct the issue. He did indeed go above and beyond. I’m very appreciative to those who care about quality customer service and work to make sure that their customers are satisfied with not just the service on their vehicle, but with the people in the office.
