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February 2024 by David Reel Sr
Be aware of the local HL store. We were lied to about the phone and the insurance on the phone (the newr flip phone). All the store employees are doing is telling us what we want to hear just to make their commission…the insurance is useless. The phones are not worth the money. When we tried to get a phone replacement or repair, they told us we had to pay over $300.
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January 2024 by Kristina Glover
Got a tablet for my son for six dollars a month he loves it so much I went and got my mom one too. Good service clean store.
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December 2023 by Joe Dominguez
Highly recommend an environment change for customer approach and awareness due to my experience I didn’t get acknowledgment till 20 min later(traffic was only two people plus me, their was two employees on the floor). While being helped employee was not very interested in helping out of how to proceed with an upgrade due to realizing online deal was better so I handled it on my own in store and having to call customer service to assist,I will thank them for processing the in store pick up asap once I finished it(reason why it’s two stars). While waiting I noticed another employee interaction with an older customer and dismissed this customer easily because he didn’t know his account number or phone number. As a person who works in retail you understand to read the environment and handle situations if you see an older person who dont understand tech much, you as an employer you help out the client instead of dismissing him causing an upset customer with a scene when it could of been handled more customer friendly
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November 2023 by James Richey
I was at another att store and was afraid I was being taken advantage of. When I visited this store Mr Corlock helped us he was very familiar with the products. He gave a package that we wanted and was 45 dollars a month cheaper then the other store for the same package
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October 2023 by Nicole “CoCo” Parker
Very good customer service. I do suggest someone tending to Bill payment only customers separately, otherwise you're there longer than needed behind those with issues. Nice vibe though.
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September 2023 by Qiana Keykey
Jessica Brea Jameitria Cartavias Cameron All were great help and and I will recommend the Goodman store to all my fellow pears and co- workers And I thank you all Again ???
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September 2023 by William Kicklighter
Couldn't get my phone fix and turned on online, 3 minutes in this store and some super woman,(don't know her name) got my phone working and fixed after 3 hours on with customer service, highly recommended them, they are and were amazing
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August 2023 by Bryson Santiago
Jessica was great. She treated us like we were family. Excellent customer service. I recommend everyone I know to go to this location
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July 2023 by HOF x Tee
I placed an online order for a iPhone 13 with the installment plan and I wanna know how long it’s gonna take
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July 2023 by Jennifer Alvey (Sunshine)
My map is saying I got directions to your store 4 days ago, It was not me, I don't even live there. I live 5 hours away from there
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May 2023 by Antwon McCoy
I came in to upgrade Lisa and BriannaHelp me with my accessory bundle and my new device ultra S23 Ultra. They exceeded my expectations even went out their way to give me snacks and play the music I wanted to hear. Will be recommending in the future!
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May 2023 by delta diva
Cameron was an excellent sales associate. Even though he was scheduled to get off work, he stayed until my order was complete.
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May 2023 by Isaiah Robinson
Brianna helped me as soon a I walked through the door!I didn’t even know this store was here, but im going to recommend more people to come here!
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April 2023 by Tonysr Camper
Cortavious and Brianna were just wonderful. They made my experience a breeze and very welcoming. Definitely would recommend to friends & family!
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February 2023 by Tarchar Hoggs
I was helping my mom do an upgrade online. We couldn't submit the order because the system kept texting a code to her broken phone and we couldn't retrieve it. We were told by the customer service manager online to visit the store to complete the order since we couldn't get the code via email. We visited the store on Goodman Rd in Horn Lake, Ms. Lisa was absolutely amazing. She was very informative, patient, and kind. Lisa helped us pick the best deal and set the phone up so my mom was able to easily operate it. We greatly appreciate her providing excellent customer service.
