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December 2023 by Mattie Trammell
This place has change a whole lot so unprofessional.We made it at2:14pm didn’t leave to 11:17p.The lady that started on my head was really nice but everyone stayed on their phones.They couldn’t do their job because everyone on their phones and speaking in their language so you couldn’t understand what they’re saying.Then they ended up putting the wrong hair colored braids in my baby hair on one side.That didn’t sit right with me so they took it down and did it over.I don’t refer this place to no one.Bathroom was filthy also people coughing and sneezing all over you.Their were two people that was nice the lady that did my hair and the lady that didn’t speak English This was the worst experience ever!!
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December 2023 by Maylenn Matheney
Price is overrated
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October 2023 by Right Order Concepts
Braids are neat and priced accordingly however the customer service is VERY poor. Before going I called to ask if they do a particular style and was told yes but when there the lady in charge had to practically beg one of the ladies to do the work. When the lady got started on my head I can tell she was doing it begrudgingly so I asked if she was fine to which she said yes. As the other stated the only one who seems professional is the lady in charge of pricing and BiBi. The others are talking, playing, laughing and making faces behind the customer’s (particularly the heavy set girl) back. The lady in the back always has an attitude. Even when Bintu was in charge. Like I don’t know why she’s there. Oh to make money but I can’t tell with her attitude. There’s another girl who has good manners but she arrives later in the day. All in all the service is terrible and I’m giving up on African salons. Too much money for the level of service.
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October 2023 by Angela Eaton
The service is terrible, now don't get me wrong my hair looks great but considering I got in the chair at 11:40am and my hair didn't get finished until 8pm was ridiculous. The breaks, eating, on the phones, leaving and 5 different people braiding my hair just was terrible. Do Not go to this place you will be ????
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August 2023 by Patrina Carlisle
I like Bintu Braids and I have been coming for years but when you tell your customers you open at 9am you should be open and ready for business. We get here early and wait. Then when you get here late we all have to wait an hour for you to prepare to start braiding. You should be open and prepared for your customers on time.
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July 2023 by Kay Nijee
I came in on one of the busiest weekends. I didn’t have to make an appointment. I got small box braids waist length. I brought my own hair and they charged me $250. It does take time but the staff was very friendly.
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June 2023 by Keyanna Tabor
Spoke with someone a week in advance about a style. Got there at 8:32 Am but no one started on my hair until 12:54 p.m. They played musical chairs starting on peoples heads And moving around. They mainly spoke in their language the entire time so not much interaction with the customers. If you are a new face they will have you sitting all day while they’re friends who come in AFTER everyone else but will be able to leave before them. They had kids running around and some were even coughing. They will disappear from doing your hair to be in the back some even left the shop while having someone in their chair. They sit down on stools the entire time but want to have you hold your head to where it’s comfortable for them not you. I didn’t get to leave the shop until 12:42 the next morning only for most of my hair to still be sticking out the braids like I’ve had the braids for months. For the lack of professionalism, them using the shop as a daycare, along with the length of time you will be there. Just go somewhere else to save yourself the headache. Better yet call State Board.
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May 2023 by Destiny Johnson
I needed a really quick braid down to go under my wig but I called and they said I could come right away and I did and I got right in the chair. My braids were done in 45 minutes no pain. I’m so happy with my braids they’re flat & neat exactly what I wanted. I can’t wait to go back for my Fulani braids!
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May 2023 by Ms. Butterfly
If I could give a zero I will and this was my first time walk in this bad place at 2:00pm -10:50pm on 5/4/2023 to just get my hair braids and they take all day to do my hair they time so so long. I miss work because they take so long to braids I was so mad ? and they walk around and talking then playing with they kids and picking up and down the little baby and the kids make me feel like I’m getting my hair done in a daycare. And they don’t care if you hungry at all .They take so many breaks and eating food and drinking so Please don’t go here because they don’t care at all about they customers at all. Please Please Don’t go to this place. Not good business this is a daycare/ they take hours breaks ,they do more walking around and talking , And they will stop doing my hair to go get they kids from school , home and they go to the store. Please Please Don’t go to this company bad and horrible company.Service: Braids
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May 2023 by Vel Grundy
Did a wonderful job on my wedding anniversary braids for yhe beach.
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April 2023 by Shaniqua Harper
Loveeee my braids! & they don’t stink like most shops
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March 2023 by Debra Watson
I love my hair but I didn't like that customer was there after me but hair was finished before mine.
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February 2023 by VickiePaul
This is the best place to get your hair braided. I showed my stylist a picture and she gave me the exact hairstyle! I will always recommend this place!
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December 2022 by Destiny Liggins
Let’s start off by saying she told me to be there by 8:20AM and I walked in at 8:20AM and she got to work you hear me!! The staff was very friendly! BB made sure no one got bored. She’s amazing. They met my expectations and I didn’t get the stylists name who did most of my hair, but she’s awesome! I 100% recommend! They started my birthday off right by giving me the exact style I wanted. #ForeverAClientService: Braids
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October 2022 by Jerrica Kinnel
I Don’t Highly Recommend .. I Had To Shampoo My Own Hair ? As Me Being A Licensed Cosmetologist.. I Know How The Ropes Go .. They Are Very Unprofessional & They Pulled All My Hair Out ..Service: Hairstyling
