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February 2024 by tina Marie Thomas
Customer service is terrible..the young lady Waited on me the other day was on her ear piece talking to her man, the whole time she waited on me she did not give me eye contact not one time..I could have been Donald trump or Beyoncé and she would have not noticed. Since the ladies that work at location years ago I guest they left but this one sister they don’t have to worry about coming back. They need go to etiquette training with nasty attitudes
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July 2023 by Madison Lutz-Parker
Ugly attitudes. I'm sick of seeing pathetic customer service. Also, I've seen first hand how badly the employees get treated. Yikes.
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May 2023 by pambak76
The customer service at the Horn Lake, MS Cato is horrible. the store manager there she is very rude, unpleasant; she does not know how to treat or talk to customers. She acts as if you are bothering her when you ask a question. I will not be going to that location anymore; the Stateline store will be getting my business from this day forward and I will tell my friends and family not to continue business with that store. I will be contacting Cato's corporate office about the matter. I am so over the disrespect with these unprofessional people that seems to believe I just have to accept it. No, I do not!!!!!!!
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November 2022 by Miss B.
I was just out in the area was supposed to have been in Kroger but I stepped in Catos really quickly and the store was really nice an organized I just purchased 2 pieces of jewelry.
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October 2022 by Rocquetta Scott
I'm sitting out side the store now and the doors are locked. The Internet and sign shows that they are open at 10 am. Apparently the employee that went into the store at 9:57 and walked out at 9:59 didn't want to work today. The lights are off and the door is locked.
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August 2022 by Nikki B.
I’ve always loved Cato’s
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July 2022 by Sherika Mcleod
I always find clothes that fit well.
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March 2022 by Rocquetta Taylor
I'm sitting out side the store now and the doors are locked. The Internet and sign shows that they are open at 10 am. Apparently the employee that went into the store at 9:57 and walked out at 9:59 didn't want to work today. The lights are off and the door is locked.
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February 2022 by M Exum
My favorite clothing store. Reasonable prices & good quality items and they always have my size & style???
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September 2021 by Virginia Bryant
The prices are very low and the sale associate were very nice and polite.
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September 2021 by William Barnes
Management here is poor and uncooperative no greetings when you walk in and no customer service what so ever
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August 2021 by Patricia Mizell
The lack of communication between employees and manager extremely lacks and is very disrespectful. I use to come here a bunch but after what I've heard I will not be coming back! Treat your employees with respect and they will give you 10× more
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August 2021 by Phoenix Storm
The guy who claimed he was the district manager has very poor communication skills and did not know anythung about the store at all. How he got placed in the position he is in is beyond me.
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August 2021 by Shelby Hale
They stole my credit card information!!! Don't come here
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August 2021 by Patricia Rickett
Treat the Employees with respect cuz right now they make more collecting unemployment