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October 2023 by Tiimmy Turner
Came in for wheel alignment on my truck… around 2 hours with 3 people ahead. Great work!
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September 2023 by Carolyn mccammon
We have been going here for many years. The service is excellent. Friendly and knowledgeable staff. Very efficient. We will not go anywhere else. Sometimes there may be a wait and it is not cheap, but we’ll worth it. Money well spent.Services: Tires
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September 2023 by Larry Smith
Price was given then changed do to the actual work that had to be done ,had it done for$100. Less
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September 2023 by Aaron Modarressi
They take care of their customers and strive to be a service to their community
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August 2023 by Bobby Washington
They were professional and courteous I brought my 2011 Nissan rogue there and they kept it over night but the job was done right thanks gateway
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August 2023 by Alberta Banks
The staff is wonderful, friendly, and sympathetic to the issues at hand. Love them.
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May 2023 by Claude Boone,Jr.
***WARNING******WARNING ******WARNING ***I TOOK MY VEHICLE IN FOR A FRONT END ALIGNMENT. AFTER 5 MINUTES ON THE RACK I WAS TOLD I WOULD NEED NEW LOWER BALL JOINTS AND NEW TIRES,OVER $1100 DOLLARS IN REPAIRS!!!!MY BALL JOINTS ARE LESS THAN A YEAR OLD!!! I WENT TO ANOTHER GATEWAY TIRE IN MEMPHIS FOR A SECOND OPINION!!! MY BALL JOINTS AND TIRES ARE FINE!!! THESE PEOPLE ARE CHATERS AND LIERS THEY ARE UNTRUSTWORTHY!!!!!DO NOT USE THIS BUISNESS!!!!!
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May 2023 by Stephen Pryor
CLINT AND HIS CREW DID AN AMAZING JOB. PROFESSIONAL AND PRECICE WORK ALL THE WAY.
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April 2023 by Tom Vest
This business has gone down hill since Justin and Troy left. This place is an absolute joke just like the rest of them in desoto county anyplace that quotes two days on new tires is ridiculous. We’re busy is what I was told from three different locations really great business ethic for over a 1000 dollars in tires maybe if they got there head out of the money and actually told care of customers like they used to do before those new managers and district managers forget who and what they worked for this place would actually be a lot busier like it used to be but that’ll never happen too worried about the money in their pockets and not the customers I’ll spend my money at some po dunk place before I ever go there sgain
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February 2023 by Gary Boisseau
I have been coming to Gateway for 13 years now. Spent a bunch of money there. Just bought 4 new tires there, in fact. Today I find out there is an extra charge to change out wheel sensors when you get a tire rotation done. Not a great way to endear yourself to longtime customers. There are just too many options out there who will gladly take my money.
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February 2023 by Neketa White
I love you people at Gateway Tires, they did an awesome job on my car, I needed a tune-up on my car and they did wonderful ?, thanks Gateway!
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November 2022 by Candace Wilson
Horrible service!!! They replaced my battery with a "new one" that only lasted 2.5 weeks. Also, they were suppose to replace a fuse in my cigarette lighter. After I made it home, I realized it had not been done either. Instead of an apology, I encountered an extremely rude assistant manager, Don Coker, who over talked me and cut me off multiple times as I calmly explained the issues I had with their work on my vehicle!! This will be my first and LAST visit to location!!!
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October 2022 by Ronna Gore
Terrible customer service, showed up over 3 hours before close, told “not today” very rudely when I asked about a simple oil change! , By the way , there were 2 cars in the parking lot and at least 2 technicians I could see in the shop just standing there, if you can’t get an oil change accomplished in 3 hours, you need to be in a different business, and learn how to speak to your customers, AWFUL SERVICE!
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October 2022 by Tanya Terry
Service representatives are friendly and do not try to up sale you which i like. Fast and efficient
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September 2022 by Brandy James
Mr.Don got to my Mom really fast … I had dental surgery and our car wouldn’t start but a nice gentleman help us get jumped off and we made it to Gateway and really appreciate him and his crew. They ended up having to push the car into the garbage but it was fast .Again We really appreciate him and everyone that works in the Goodman rd horn lake location .Service: Battery
