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November 2023 by AJ kayed
The Indian guy Ahmed asked me to pay 45$ for a phone switch , same line just on a different phone, and when I asked for the receipt he said I'll get a text , the text came for 27.41 $ and the rest went to him . Don't go to this store
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March 2023 by shawn dickey
went here today to upgrade my nephews phone and to get a new tablet. Instead of the 15- 25 dollar upgrade esn fee most metros charge, they attempted to charge me 70dollars. 35 for me to keep the same number on an upgrade, 35 for activation. As for the tablet i was offered a 2nd tablet if i upgraded and assured that if i got it my bill wouldnt change. got the tablet, got home, checked my account, my bill went up 50 dollars a month. i had to spend an hour on the phone with metro customer service to try to get this fixed. stay clear of this store folks
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November 2022 by Marianne H.
Metro used to be Avery good phone company I never ever had problems with metro but then T Mobile bought them out and now I'm having nothing but problems I'm going to look into another company
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May 2022 by Joann Daniels
Jay for president baby i love everything about this kid and the store they really take an extra minute to listen and resolve ur problem love everything God bless.
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March 2022 by Jeff Rich
Good selection of phones ND very nominal prices Jay ? highly recommended guy to go to my wife just went in to get her upgrade we end up getting upgrades for both of us.
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February 2022 by Amber Benson
If you go to this location and ask for jay I promise you will keep coming back because he's that helpful. He just takes charge and makes it look so easy for us amateur's
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February 2022 by Bell Joe
I bought my phone down the street my phone was messing up I came to this store at hornlake jay helped me fixing my phone I am going to come here more ofently now.
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February 2022 by Richard Brown
Sam and Jay help me Everytime I go with a concern excellent customer service.
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February 2022 by Kevin Powers
Came got my upgrade really liked it thank u jay very humble and funny guy.
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February 2022 by Arthur Smith
I went in with a problem left the store smiling jay is the best.
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January 2022 by John Gray
That boy Jay is a troubleshooter very smart guy with a lot of knowledge best store at Goodman Rd and it's close to my home.
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January 2022 by Aaron Hall
I went in to get a phone upgrade and Jay at Metro by-T-mobile was very helpful and very nice
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May 2021 by milk cookies
The guy was very nice and very knowledgeable in his job ,I just wish he could have found a discount on the phone that I purchased!
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March 2021 by Angel Ybarra
Okay they have a good salesman and he's pretty good cuz he made me buy two things that I did not need but it was good service great actually
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February 2021 by Goodman Store
great customer service!
