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October 2023 by Michael Gaddy
Guess what you're looking for.
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October 2023 by Tony G.
They had what I needed and at a great value. Service desk was attentive and courteous.
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October 2023 by Buckley G.
This place is a joke. No one to help, no cashiers. If you keep everything locked up, you need someone that can help the customer. No service...at all
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July 2023 by Paul S.
Dear MANAGER... leave things where they should be. this is not your house. There's nothing worst than going to get something quickly and 1000 employees have to help find it. Most of the time they can't find it either. Just keep it simple please
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January 2023 by Julie T.
I went in looking for a specialty light bulb, electrical supplies for my husband and a garbage disposal. While I was looking around, no less than 6 employees greeted me, asked if they could assist me and or pointed me in the right direction. The young lady at the self check out was equally friendly and offered assistance! Great job on customer service- Home Depot is way above Lowes in this area everywhere I have been, but today was exceptional in that area!!
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July 2022 by Rick Simpson
Don’t buy lawn equipment from Home Depot in Horn Lake. Their warranty service guy is a crook.
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May 2022 by Nadia B.
If I could rate it less I would customer service in lumber was rude as I was waiting on my contractor to text me back a lady tells you should've known what you wanted before you brought your a** up here me being the bigger person I took the high road and left but my granddad was furious and told them they'd never have to worry about our business anymore and that he's been coming here for years they've lost a loyal customer
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January 2022 by Eve Love
I placed an order for appliances 12/15. Never received my order. Went to Home Depot 1/10 to inquired about my order and I was told that their delivery company quit without notice because they found out that Home Depot was ending their contract. I was told the new delivery company doesn’t start until 1/24 Manager told me to come back 1/12 for a refund because the system is showing in transit. Well today, wasn’t able to get my $2500 because system is still showing in transit because the delivery company refuses to answer Home Depot calls, email or cancel the in transit note if their system. Manager told me today, he wasn’t sure when I can get a refund. Can someone please make this make sense to me.
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July 2021 by M. Pragasa Calistus
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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April 2021 by LaShawn N.
My visit today was very successful. My Rick was very helpful and the Operation Manage Mr. Chatman, was very helpful himself. Getting ready to check out the young man wasn't aware where his line was. Myself and an older gentleman had been waiting.. He allowed another customer to proceed before us. No attitude was needed. Well he did state he couldn't keep an eye on all of us customers. Stating his line was behind him although there was no-one behind him and the 6 ft signs were the opposite direction. Nevertheless, just maybe had he backed up he would've saw who was in either of lines and how to proceed or direct us. Overall visit was productive I acquired the merchandise that I came to purchase.
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March 2021 by Keysha H.
I purchased 2 STYLEWELL CHAIRS and a protection plan to cover the chairs. One of the leg connectors broke on the chair. I filed a claim with the purchased protection plan. The claim was denied stating, "ACCIDENTAL OR PHYSICAL DAMAGE IS NOT COVERED BY THE PROTECTION PLAN". WOW!!!!! Then what kind of damage is covered?!?!? The protection plan is a joke. Don't waste your money.
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July 2020 by Robert Williams Sr.
Great service easy to find what you need.
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April 2020 by Deborah Hinton
Terrible customer service! Waited 45 mins to get someone to help us purchase a dishwasher NO ONE ever came even after asking for help and asking if there was a manager available. We left and won’t be back!
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April 2020 by Mary Rowley
Perfect store....clean, organized, and helpful staff
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March 2020 by Bobby Farris
good electic cartman service
