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August 2023 by Jan W.
Great service and associates are always friendly and always asks if they can help you. They have added a beautiful much needed garden center, redesigned the inside of the building and added special parking spaces for military service.
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August 2023 by H B
Store has updated the inside and looks GREAT! The workers are friendly and helpful. A new greenhouse to open soon!
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July 2023 by Althea Zane Hathaway
On Saturday, 7/15/23, I traveled 12 miles to this Horn Lake, MS store from East Memphis looking for an online advertised item. TS is big with online promotions. After having no luck finding my item I asked for help. The chatting-it-up-with-a-coworker cashier didn't even acknowledge me standing and patiently waiting when I approached. I finally interrupted to ask both where the plant bulbs were. One flatly said, "we have no bulbs", and nothing more. This was even after I explained they were shown online. No discussion. Nothing. On my own I kept looking and actually found a few. That cashier could have taken the time to walk me over and verify her statement. She didn't even take the time to check online inventory. I realized I should have called first. I noticed all the front end workers were somewhat unfriendly, self-absorbed and not greeting or giving eye contact, simply not trying to connect with customers. I won't be back and I caution customers who enter to accept very low expectations for reasonable customer service. You are on your own. Management needs to practice some useful in-house proactive Customer Service and hospitality training along with morale building. Although TS may present and compete as a useful supplier, I have to say my visit was a very sad and lonely experience.
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May 2023 by Stacey Carlson
Aimee and Melissa were absolutely amazing!!! They both were very patient with me. Answered all of my questions. They were very knowledgeable. It was solely because of my experience with them that I paid cash for a cub cadet zero turn mower. Woo hoo!!! Thank you tsc of horn lake and especially Aimee and Melissa!
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May 2023 by Krystal Dallis
This is a really nice store with a wide selection of pet products. It's also the only store--as far as I know--that carries Diamond Naturals dog food. Big kudos to the store associates as well. They are very friendly and welcoming!
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February 2023 by Toni Scott
I had the worst experience ever in there today. One cashier acknowledged me when I walked in. I was planning to buy 2 pair of boots and a few pair of jeans because of my past experiences there. I not once was asked if I needed any assistance by three young ladies movinga one rack. A "give me a second and I'll be right there".... Nothing. ... My little few hundred dollars wasn't worth their time I guess. Big Disappointment!!!!
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November 2022 by Reggie B
Store is nice. Always has the products I need and very clean. But my issue is the speed of service . They are very slow and have no sense of urgency. It takes almost 5-10 minutes to finish up one person at the register
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August 2022 by Tommy Stewart
Tractor Supply is not just a farm implement store.Went in with a friend to get a tire tube patch and I came out with a couple brand-name T shirts.They offer a good selection of both mens and women's clothing, as well as goods for the farm!I found name brand and quality products !It's the kind of store where you go in for one thing and end up with a cart full!I've found a new place to shop !Seems they have everything, check them out!
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August 2022 by Charles Golden
Beth was awesome. Very pleasant demeanor. Very knowledgeable.Great employee.
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August 2022 by Todd Griffin
Great store, great service, and a fun place to visit
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July 2022 by Rooster
Tre is one of the best guys we have ever dealt with at any TSC. He was helpful and worked with us after the horrible nightmarish time we had at the Senatobia store. Bjay was awesome too. Both are great at explaining things and made buying a zero turn an actual pleasure. Cannot thank them enough.
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July 2022 by Wiley Mallett
Being from the country this along with Lowe's is one of my favorite stops. Great for animal and gardening projects.
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July 2022 by Howard Montgomery Jr.
Always find what I needed and interesting new stuff to check out while I am there
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July 2022 by Beth Climie
They’re always nice and usually well stocked.
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June 2022 by Guied交叉
NOT ONE EMPLOYEE ON THE FLOOR to help. They had 1 cashier with 6 people in her line and the last thing i wanted to do was stop her from working to help me find something.