-
January 2024 by David Scrivener
Sign on the door says lobby open till 10pm, I tried the door at 8:30 pm, it is locked.
-
January 2024 by NaturalGirlJay
Ordered the 4 for 4 and started eating my nuggets first they were good and hot. Next I started eating my fries they were hot and good until I found hair wrapped around 2 of my fries. So I said ok let me check my burger before I eat it....ok that was hair free so I took a bite and the burger had a horrible smell so I know my meat was sour and old. I WILL NEVER GO TO THIS WENDY'S AGAIN!!!
-
December 2023 by robbie rodgers
The people at the drive thru window were nice. I ordered a taco salad and it came meatless.
-
November 2023 by Carlisa S
Wish I could get faster service. If I'm hungry I would die right here waiting. Also, not
-
November 2023 by Jelvir
Come late from work, go sit at this slow drive thru and on top to be ask a what do you want? after sitting on the speaker like forever saying hello not more than once, Is that a memphis thing to be rude here at drive thrus or is just coincidence that a night they just not in a mood to work or even talk right.
-
November 2023 by tyler hall
Drove up for a mobile order pulled around like I was told. When I got to the window they told me to back behind a pole so I couldn’t see into the kitchen I guess so I wouldn’t notice they were drinking drinks in the kitchen. Afterwards they tell me to pull up gave me the food ask for me to pay for the food again while never actually looking at me just into the distance
-
November 2023 by Tish Posh-Paige
Their management is consistently horrible. Nasty attitudes, very rude, and the food is cold. This place fell off very quick do to hiring unqualified individuals who lack customer service and leadership skills yet putting them in manager roles. Do better.
-
October 2023 by Kellia N.
My daughter ordered food through door dash and she got a chicken sandwich meal instead of the double stack meal she ordered.
-
September 2023 by Brian Ferriss
Staff was really nice. Food was fresh!!
-
September 2023 by Deb Jordan
Drive thru person very rude. Drove up after car in front moved. Sat for about 3 minutes for response to order. Finally lady said well l am waiting. She never said anything before. Also heard her say same rude response to driver behind me. When l received my meal she sure seemed like she hated this Job.....
-
September 2023 by Kathy Joyner
Ordered a chicken wrap came home to eat and it the worst thing ever. Lettuce was wilted and no cheese . This is the only thing I order. I will not go back to the one in Hornlake on Goodman. Rude girl at the window.
-
September 2023 by Erica Jackson
A rare gem! My breakfast was perfect and the lady was nice! I came all the way from Memphis just to get better quality food and customer service! ?
-
September 2023 by William Kicklighter
Slow but they have always gotten my order right, I don't mind the wait when they get it right, they were nice and I honestly didn't mind the wait that
-
August 2023 by Brenda Brown
We were traveling for about 9 hrs at the time & wanted to stop & get some food. It was about 2:45 pm, our daughter went up to the door to go in because we were going to go inside to eat, to get out of the car. "When our daughter tried to open the door, it was locked"!!! She looked up the phone # for this Wendy's to see why the door was locked in the middle of the afternoon when workers were clearly inside, behind the counter without any customers there! They rudely said that the door was not locked... then she saw a worker walk to the door & unlock it! That was just the 1st of the problems that we had at that Wendy's! My husband & daughter went to the counter to place our order, while I went to sit down with our 4 yr. old granddaughter. They placed my order of a chicken sandwich with cheese & Xtra pickles ONLY. The woman at the counter brought out a regular made chicken sandwich with the normal stuff on it. My daughter told her that it was supposed to be with cheese & extra pickles ONLY. The woman behind the counter said, "Well, the sandwich has already been made."My daughter told her that it was made wrong & the woman seemed mad that the sandwich had to be re-made. I am not sure if the older woman was the "manager or not, but if she was, she is setting a bad example for her employees & treating customers like they don't really matter! We definitely "WON'T" be stopping at that Wendy's when we take that trip again. We take that trip every 2 or 3 yrs. to visit family!
-
August 2023 by Jack Johnson
Cold and not really friendly it is East Memphis. My food was cold and most of the drinks in the thing didn't workVegetarian options: Didn't get a good look at it but there is a section forKid-friendliness: They don't smack them in the head and tell him to get the hell out so you can bring them in a long as they behaveWheelchair accessibility: Will roll that b**** in there one way or another customer's always happy to help