Quality Inn has received mixed reviews from guests regarding their experience. Many guests mentioned the comfortable beds and clean rooms, praising the friendly and helpful staff, particularly in housekeeping and at the front desk. The customer service was highlighted as a strong point, with some guests expressing a willingness to return. However, there were significant concerns about cleanliness, with reports of roaches, dirt in rooms, and unclean bathrooms. Some guests noted the absence of basic amenities like an elevator and coffee in the lobby. Additionally, the pool was mentioned as permanently closed, which disappointed some. While some rooms were described as nice and quiet, others reported issues with maintenance and overall cleanliness. Guests seemed divided on whether they would return, with some expressing dissatisfaction and others appreciating the service.