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August 2025 by Levi Henkel
Handled another ornery customer with grace while I was in. Impressive customer service.
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August 2025 by Gilbert Andrews
Zach, has awesome customer service skills. I was greeted at the door by him, I went in to purchase earbuds and when I told him I wanted to upgrade. He showed the IPhone 16 Pro Max. I was well pleased with his demonstration about the phone. I purchased it right away.
Please go by and see him at the Jackson, Ms location (store #1005) he will take good care of you.
Gilbert Andrews
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July 2025 by Fred Russell
Hello as entering the store I only had a short time to wait which I appreciated it then I was approached by a sales representative which was very nice and helpful I left the store in a short while fully satisfied with the company and the representative that assisted me thank you very much
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July 2025 by Darron Banks
Jasmine was absolutely amazing—polite, professional, and incredibly patient throughout. Her resilience and dedication to getting the job done truly stood out. Thank you so much, Jasmine!
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June 2025 by Kristen Smith
I'm pretty sure the AT&T store is actually a highly sophisticated escape room. The goal? To leave with a working phone and without adding five unnecessary accessories to your bill. The clock starts ticking the moment you walk in. Clues are subtly hidden in the sales pitches, and the final puzzle involves deciphering the fine print. I almost got stumped on the 'do you want the phone insurance that covers acts of God but not spilling coffee on it' question. I managed to escape, phone in hand, but I'm still sweating a little. My only regret is I didn't get a t-shirt that says 'I survived the AT&T Store.’
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June 2025 by Detric Mayes
Tory is a real Professional! He displayed Exceptional Customer Service, and he was extremely knowledgeable about the products & services. Tory did an Amazing job helping me.
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May 2025 by Mia Robertson
Everyone was so patience and professional. Although it took sometime, they did everything possible to make sure I was accommodated. Zack and Jasmine were awesome!
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May 2025 by Trina Lipsey
Jeremy Awesome 👌🏾
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May 2025 by Amanda Kelly
Torry was very helpful! Even though it's more convenient to go to the Clinton store because that's where I live, we always go to this location because everyone is always so friendly and helpful. Torry greeted me as soon as I walked up, knew exactly what the problem was when I explained what was wrong with my phone, then fixed it within a matter of minutes. He did a wonderful job assisting me!
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May 2025 by Herman Holly
I had a very satisfying experience with the very knowledgeable assistance of Jeremy. Thanks so much for your assistance.
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April 2025 by Shannon Blackmon
My Favorite AT&T INTERNET AIR TV 💯💯💯the store is clean 🫧🪥,nice people working there,,very patient,☺️💯💯💯💯💯
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March 2025 by Robert L. Payne Sr.
Perfect timing, I walked in to an assistant asking me can she help me. Kine was very helpful and knowledgeable about the services rendered.
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February 2025 by Dasmond Mitchell
I Went In Got My Upgrade I Upgry From A 13 To 16 An Mr Zach Got Me In & Out He Has Great Customer Service & Social Skills
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February 2025 by Nicole O
Tray was amazing 👏 He help with all my needs and it was quick and easy.. Thanks a lot for all you do....
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February 2025 by Otaku Burrito
The representative was kind and while I wasn't able to get the phone I wanted in store (Z Flip 512 GB Yellow) he helped me order it on my account and find accessories for my device with no problem. He was kind and I didn't feel silly for not knowing answers to basic questions with them.