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March 2024 by Dr. LaToya Richards
Banfield Pet Hospital is WONDERFUl! The physicians, healthcare personnel, and staff go over and beyond to ensure that our dogs Memphis and Myles have the best care ever. The service always exceeds our expectations. We appreciate you Banfield!
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November 2023 by Shonnie Smith-Cooley
Staff and Vet are friendly and nice. Staff and Vet make sure you understand what was done and what to do with your pet.
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October 2023 by Kelly Washington-Gibbs
The staff at Banfield Pet Hospital was spectacular and took excellent care of my fur babies.
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March 2023 by Charles Barron
Lady love going I think she know when we get in the car she going to the store.great place. Helpful staff.
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February 2023 by Cylena Knowles
I have a cat on special kidney diet, it's all together close to the register. Which helped in locating both types of food. You do have to get a prescription food card, but your vet can write the prescription and they print it out in their vet side. No cost.
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February 2023 by S Williams
Terrible!!! I noticed what looked to be worms in my puppy's stool and was advised to bring him in. I was told his visit was covered under his current plan, and I also gave them a sample of his poo. I get a call after dropping him off, stating his visit was not covered, and I would have to pay the upcoming bill and new payment for adult plan to cover charges. They gave him shots I did not authorize and charged me! Then gave him a fecal exam and said they didn't see anything but when I asked about the sample- the nurse said she didn't look at it but was going to give him a dewormer based off what I said but not by what they found. Smh. Cancel the whole plan!! Wasted money and overcharged for services that were not authorized or needed. A free/ minimal payment ended up costing $240!! This is the last time going ever!!
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February 2023 by Travis Rainey
Took my new puppy to get his 1st check up staff was great!
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December 2022 by Alex Sultanaev
Our beagle Cosmo was extremely happy with the service!
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October 2022 by Riccardo Conn
Highly recommended. I was so afraid of leaving my little boy without being able to be with him but as soon as they came out to get him I was a little better, after several hours I started getting anxiety from not having him with me but the Doctor came out and explained everything they did and even went an extra step, when they brought him out he was so happy and excited, I knew then that I made the right decision to use them. I am so glad I tried them and now I will only use them. Get on their Optimum Wellness Plan, you will save money, big time save. It is well worth it.
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October 2022 by Tray Conn
HIGHLY RECOMMENDED!!! From the moment I walked in, everyone was super nice, the front desk ladies and the pet escorts but still I'll admit I was a little skeptical about leaving my little man for the 1st time but when the young lady came out to get him, his reaction told me he was going to be fine. Even though it took several hours (due to surgeries lined up), which I did not mind. When they called letting me know he was ready, I walked back in & Dr Kaur came out, explained every single detail they did. When they brought ULF out to me, he was so excited and happy & that reassured me I made the right decision to go here. I am so glad I decided to go here. If you use Banfield, get on the Optimum Wellness Plan. It is very well worth it & you will save money, big time save. ULF & I thank you, all of you at Banfield, you are all amazing.
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October 2022 by Kassie Burt
Very caring and gentle staff. They made sure my sweet dog rocky was comfortable, and cared for when it came time to put him down. They even brought in a blanket for him to lay on while we waited. They also took time with him to make sure he was covered good, and in a sturdy box for burial. And to top it off, they gave us a mold of his footprint, with a small vial of his hair to keep for remembrance. It was very sweet, and I’m very thankful for all they did that sad day.
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October 2022 by Octavia Harmon
I have been to Banfield Jackson several times and the actual vets are great and they are extremely thorough. My biggest concern and issue is I always book the earliest appointments and still I wait on my dog all day long. This is ridiculous. I brought my dog in at 7:15am it is now 12:17pm and still not one word. They keep the dog locked in a cage all those hours and it’s ridiculous. I driver over an hour to be here and have to sit and wait. If something isn’t done I’m unfortunately cancelling my plan and going elsewhere.
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October 2022 by Christina Richarddon
The staff is very nice and I really like the atmosphere.
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August 2022 by Ta Fields
I like PetSmart they are cheaper than Petco and friendlier.
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July 2022 by Eddwantya Epps
I'm so over this place. Made my credit score bad. I go to Jackson Animal Clinic. The best place for me and all my animals