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January 2024 by Cynthia Marie Farmer Scarberry Bounds Weaver
This place is good. Very knowledgeable employees.
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January 2024 by Cynthia Weaver
This place is good. Very knowledgeable employees.
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April 2023 by Yolanda Harris
Got great people to service you
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March 2021 by Ws Reek
Sold me a iPhone with no charger box ?
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June 2020 by Supastar SS
My prior phone company merged with boost in February of 2020. I went to purchase a new phone on June 12 only to find out that they had problems “verifying my identity” whatever that means. I called customer service only to be told that they would update my info and it possibly could take 24-48 hours before I could complete a purchase. I waited and called again the following Tuesday only to be told my email and address weren’t put in correct!!!! This time I received a confirmation number for the changes made to my account and was told to wait 48 to 72 hours before trying to make ANOTHER purchase. Here I am 72 hours later which is Friday, only to be told AGAIN they can’t “verify my identity”!!! I know I talked to over 15 customer service reps and none of them was giving the same info!!! Being on the phone for hours isn't fun and sometimes it would disconnect only to have to start all over again!! I ended up switching to T mobile. I bought a better phone at a better rate and it only took 30 minutes NOT an entire week. The manager here was as helpful as he could be but the females that are employed at this location are unprofessional as far as their demeanor, customer service and appearance. They were unknowledgeable about their jobs and treated customers as if they were bothering them.If I could give zero stars I would.
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November 2019 by Michael
When I transfered my phone service to boost mobile I was suppose to reciece a new phone but I recieved a USED PHONE in an opened box. I took it to another boost Mobile the 3rd day & they had to factory reset phone. I took phone back on the 7th day, per boost Mobile policy, to return it for another phone & the manager refused. He did a factory reset, the 2nd factory reset in 7 days. Internet goes off all the time & I have to call boost Mobile write a list of Instructions down & reset my phone. Phone will not let record #s in your phone,no phonebook. Phone calls drop while on phone. I suggest if you use their phones with their service make sure the box of your new phone is sealed. I just bought an att phone so I can put a sim card in. I would never recommend boost mobile especially this boost Mobile office. To keep my phone number i will have to keep their service for 7 months. I will be switching!!!!!
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August 2019 by Khadaja Ryals
I went into this actual Store to do my boost up upgrade which is a $1.00down and the taxes on the phone which came to $46.00 ...remind you it's a extra $25 charge for the company which was a total of $71.00 for me to get ready to purchase and I clearly asked is it a credit check she said no!! On top of that these simple minded individuals are trying to sneak and put us on a contract with sprint omg really!!! Why not ask us we know damn well we not on a contract now with boost... These ppl are false advertising information and running ppl credit if you owe sprint you will not be approved now you stuck with the money they make you put on a card..cause they not accepting cash for this deal that was supposed to be a $1.00 for a upgraded phone 😡
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August 2019 by Abby Price
This place has bad service
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April 2019 by David Murray
GOOD PLACE FOR UPDATED PHONES AND GOOD CUSTOMER SERVICE.
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April 2019 by sonya hines
I've been with boost a long time & it's my favor phone service. Boost really gives u a good plan & wonderful perks.
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March 2019 by Aimee McDonald
Great store. April helped me and she was a doll. Got my daughter set up with a nice little phone for a great price!
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September 2018 by Kimberly Davis
They a damn lie bout all their plans and whatnot. False advertisement
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July 2018 by Shequita Townsend
Local boost mobile store.
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April 2017 by Barbara Henderson
The personnel was very knowledgeable courteous and friendly! Al of my wireless needs were met and information was given about things I needed to know. It wasn't a long wait and my experience there was wonderful!!!!! I will truly recommend this store to my family and friends!!!
