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February 2024 by SOB
I am the Vice President of a building supply company in the Tri-County area and I built a house for my daughter. We ordered pipe from Carr and the delivery guys damaged our garage door. Upon the discovery we contacted Paul out sales rep and he assured we would be taken care of. Since then Paul has ignored every phone call and text. Robby has said there is pictures that says they did not damage the door, but non has been presented. Carr was the only delivery made that day and they won’t own up to their mistake. I would highly recommend not using Carr. I gave them one stare because I could not go lower. Robby and Paul, I will fixed the garage door and at this point all I want to say is going forward to your customers, if you make a mistake, own up to it. Don’t run from issues because that’s the best way to lose business. Since I am in the building industry, I will personally make all my customers aware of what happen to my daughter’s home. I sincerely hope the $600.00 you saved not taken care of the issue keeps your profit margin high.Also, it would have been nice if you just addresses the issue. Paul I am extremely disappointed with you because you mislead me and my family leading us on. Hope you guys sleep good at night. Lastly, it’s not that we make mistakes, it how we make up for those mistakes that determine whom we are.
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September 2022 by Tom Davidson
Delivered bathtubs. Had to wait,because of customers. Got unloaded. Good folks,good deal!
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April 2022 by Renee Donaldson
On 3/28/22 I walked into the showroom in Canton, MS. Upon my arrival to the showroom, the ladies at the desk looked up, but didn't acknowledge me. After a few moments, one lady greeted me with a good afternoon. I began to browse the showroom. The ladies at the desk continued with their paperwork and calling customers for pick up. After a few minutes, I requested assistance. The lady that greeted me replied that she would be with me in a moment. She then made another phone call. After this call, she informed me she would be with me in a moment, and made another call. Another customer walked in. She was immediately greeted with a "good afternoon, how can we help you?". I was not offered any assistance. The lady at the desk who had not acknowledged me, stopped what she was doing to help the newest customer find her package she was looking for. It was at this time that I left the store.I have NEVER used the race card, but this appeared to be blatant racial profiling, as everyone working in the store was Caucasian, as was the customer who was immediately helped. I will take my new build needs somewhere else.
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February 2022 by Christopher Moore
I came in the store and I was ignored by everyone that works there. The guy on the computer at the front counter walked off and left me standing there. Treated like a nobody.
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November 2020 by X1BROOKLYN3X
Love is place
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June 2020 by Michele Thames
This company has excellent customer service and will go to great lengths to help customers.
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April 2019 by Rodrick Clay
Great place
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February 2019 by Justin Counts
Great service
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December 2018 by Ruby Bryant
Very pleasant shopping experience. Knowable salespeople who were helpful in my selection decision.
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September 2018 by Michel Thakur
Nice selection, great inventory and excellent service, pricey so beware. If you need great service and dont comparison shop, this is the place to be.
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August 2018 by Donnie Boudreaux
Great business and helpful people
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April 2018 by Shequita Townsend
Local plumbing supply company. They have a decent selection and comparable prices.
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January 2018 by Corey Sayles
Best place in town to get plumbing parts and fast service with down to earth people
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August 2017 by Paula Davis
Great place to deal with!!! I was working with Kevin and he went above and beyond to help me. So glad to have a place that cares about their customers!!!
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December 2016 by Valerie Windham
Great customer service, sales actually understand and have knowledge of what you need or looking for. Locally owned, several other locations. They are able to help both walk in customer with their showroom and experience and expert plumbers with any questions, needs or hard to find items.
