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December 2023 by Anne
Mr. Jack was fabulous kn helping us pick out what we needed for our new home and the price could not be beat anywhere! We love Cowboy Maloney. You feel like family when you walk in the front door. Thanks so much for your wonderful service. Anne Barr
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December 2023 by Audrey Shelby
Friendly and knowledgeable customer service. The appliance was in stock so I didn’t have to wait for it to come in. They were also able to deliver it the next day. Friendly delivery men too!
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November 2023 by Beverly Malone
Thank you Jack for sending Paul and his helper out today to level my refrigerator doors. Both guys were very nice and and knowledgeable. They fixed the problem right away.
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November 2023 by Sherry Russell
Mr. Otis was very helpful on the purchasing of our recliners. Thank you so much, and look forward to visiting the store again.
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November 2023 by Lolee 1234
Professional experience from phone inquiry to hook-up. Happy to find a local dealer where the price is competitive, even cheaper, when all factors are considered. Next day delivery was as promised. I know where to go for all future appliance needs.
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October 2023 by Lorene Davidson
Had just what I was looking for in a gas stove.. Service was friendly and not rushed.. Went out of his way to make sure, I was informed about details about my possible purchase.. Delivery price was very reasonable and delivered on time, with another friendly employee.. I’ll be coming back here, for my next purchase..
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October 2023 by Denise Love
The salesman, Otis was very knowledgeable about the products that are in the store. He was patience and made sure that we knew how tho use the washer and dryer that we purchased at that store.
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September 2023 by Ricky Fain
Ordered new appliances first of January and paid 50% on account. Told it would take several months to get all of the appliances in and would hold them until we were ready. Call for them the middle of June and paid balance on the account. Later that day we were told that our refrigerator was given to another woman that ordered her several months after us. Told we had to wait to late July for her refrigerator to come in. Still waiting and it is September 13. They did send us a temporary refrigerator. 1st one had mold and dents in it. Refused it. 2nd one was a new one but delivery men did not want to remove the handles as my wife asked them to do and chipped door frame and tore the weather stripping getting it in.
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September 2023 by Joe Ross
Accomplished what I was there for- to buy an ice maker. Only complaint is that they couldn’t tell me how much it would cost for installation, even though it was to be by a guy that they recommended. Installation is today, and if the cost is what I deem excessive, then I’d change to a one star- totally a reason to never shop there again.
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September 2023 by hope ladner
The nicest people, ready to help you! I made the mistake of buying from a mega-store for my last home appliance. 4 years later, it doesn’t work, and no one from the mega-store had any suggestions for repair. I returned to CM’s, where I have bought all of my other appliances, and I’ll never make the mistake of going someplace else again!
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August 2023 by Alice Clement
My refrigerator died, and I was pressed for time to replace it. Cowboy Maloney’s had exactly what I wanted: a reasonably priced GE French door frig with bottom drawer freezer. The salesperson who worked with me was very helpful and efficient (bonus points for not trying to upsell me more than I needed or could afford). The icing on the cake was that they had the one I wanted in stock and could deliver it as soon as I could be at home to meet them. Delivery was seamless despite the challenges my old house presents. I will definitely continue shopping at CM for all of my appliance needs.
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August 2023 by Robin Shivers
Sales person was very helpful in showing me the features in a washer/dryer that I was looking for. At the same time she was not pushy and gave us plenty of time.
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August 2023 by Catherine stephenson
We ordered and paid for a dishwasher in May. The dishwasher was available according to salesperson Lee. I called last week, end of July and was told by Lee that the product never came in and now it is discontinued. I have a family of four and have been almost three months with no dishwasher. I asked why I was never informed of this. Lee told me there was no way for him to keep track of every item he orders. Hopefully this review will help cut down on some of those orders so that he can give a little bit better customer service to his next customer. I’m now waiting for a refund check so that I can find someone who needs a sale. I don’t feel like Lee or Cowboy Maloney needs me.
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July 2023 by michelle renfroe
We needed to replace our over the range microwave. Mr. Lee took our model # and discovered it had been discontinued. He researched the measurement and found us a new microwave that would fit our space.(sizes have changed since my first purchase with Cowboy Maloney). The staff were so kind and helpful! Thank you for making my purchase stress free and easy!
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July 2023 by Meg Cooper
I had to emergency shop for a refrigerator/freezer. I went to two big box stores where no one offered to help me and I could not locate a sales person.At Cowboy Maloney, Jeri was so very helpful, checking on immediate availability staying with me the entire hour I was there trying to make a decision. Pick up was easy. The entire process made such a sudden and unexpected purchase a lot easier.
