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September 2021 by Lakeisha Johnson
The most unprofessional location. My son and I arrived at 6pm, just to pay on my bill. We were greeted and that it. We were there 30 mins until I decided to leave, without paying my bill. This is one one reason I try not to do anything in Jackson.
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May 2021 by Lisa Michelle
Friendly service. Nice clean store.
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January 2021 by Vernell Carpenter
Very Professional and polite.
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January 2021 by Lora Patrick
Very helpful
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October 2020 by futurebatman 601
I went to the one on ellis across the street from save a lot the young lady that work there have a nasty attitude
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August 2020 by Dad life
Were from outta state just moved from pa to Mississippi and this young lady helped out my wife fast and easy. This lady needs a raise
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September 2019 by fastbrothers illusion
Nice people
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September 2019 by Jazzie Jackson
Every night
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July 2019 by Jazz Jackson
Never been
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June 2019 by Catherine Lewis
Nice and friendly
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October 2018 by troy stafford
Melisa is a very compelling lady. Friendly and very kind to all. Seems to be the type of person all phone companies would be proud to have as a boss. I went there she was very honest, forthcoming about all the phones and very helpful. So i bought a great phone and switched from metro pcs in which the service wasn't that great at all. But now i can go in walmart and make calls. Thank you melisa, and if anyone is in need of great service and a beautiful smiling face.... Go to cricket wireless on ellis ave. Ty all
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September 2018 by Lacora Douglas
I use to have a a phone with them years ago, and I love their services.
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July 2018 by Shaman Dr.Chaka E'su Anubis,D.D.
Not professional at all... And I will change service next month this is not the phone I wanted horrible experience at this store.
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February 2018 by Greg Altorfer
Phones are low priced, service is AT&T just under the Cricket name. No tax or fees. Great service. I have two phones and pay exactly $70 a month, can't beat that!
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September 2017 by earnest chatman
I was on my way to being a loyal customer until I discovered I'd been purposefully deceived. I lost my phone $19..No big deal..Just go get another one. I went into this store. As Im getting the exact phone..Im told there will be an UPGRADE FEE of $25 for the same phone..but its really an activation fee, because there's no other way to activate the phone. When I asked if I could do it myself? The answer was no. When I asked if Cricket online could do it the answer was no. When I asked if I purchased the phone any other way, online or at another retailer would i be faced with the same problem the answer was yes..After getting home and feeling as id been deceived..I called the cricket 800#..Turns out I did have other options. I couldve purchased the phone anywhere & had it activated for free. After finding this out I called this store back. I talked to the same person who sold me the phone & when I explained to her how she purposefully deceived me when I asked questions any paying customer would..Her response was " Eventhough your right & you did ask me all the right questions..I don't have to tell you anything"...If anyone chooses to do business at this location.. Know that if the young lady Melissa Palmer meant to deceive me..anyone else who works there has been probably trained to do so as well. Ill continue to do business with Cricket but not at this location. And she Is one of the ones giving the place 5 stars...Pathetic.
