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August 2025 by jay mob gang
Just want to share good customer service .. George off of Hwy 18 in Jackson ,Ms was so nice and had good posture and great customer service ,, no attitudes ,, he helped in all possible ways with respect ! Please keep George at the front cause he is the definition of great customer service !
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August 2025 by Katina Moore
Just leaving this review because this store has really improved, the manager George is very helpful and willing to help which makes a big difference.
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January 2025 by Markeita Stapleton
This place is ghetto unless you get an inside unit. There’s fires all the time. People just get to walk in and steal your stuff. They won’t offer you a new unit either. If you don’t mind all your valuables being stolen then this is the storage for you. Also kinda seems like an inside job because there’s no kind of protection or cameras. Good luck and don’t put anything you really want in this raggedy facility. Put your stuff in a good neighborhood.
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January 2025 by Jennifer Johnson
After this facility caught fire, the building was never secured. Units that received smoke and water damage were broken into. We lost everything due to the company's negligence. We were not notified of the vandalism. This is a new year and the district manager has yet to give me a return call.
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November 2024 by Shanda Shelton
Morgan was very helpful and nice
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October 2024 by Matthew Gordon
I had to put at least one star to post, but honestly: zero stars. They let the place catch on fire, my brother's unit got water and smoke damage. They kept him out for 2 weeks after he got some pictures for insurance, then when he was allowed back in, looters had ransacked his unit. An inside unit that should have been secure. This place is the worst. You would be safer tying your stuff in an old pillowcase and hiding it in a hollow tree.
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September 2024 by Chella B
Tori was super helpful and kind
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September 2024 by Michaela Lindsey
Tori, was such a huge help! Thank you for helping me store my property safely!
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July 2024 by ShunSzn
Great experience! The staff is very friendly and welcoming.
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July 2024 by Americal Jackson
Tori was very helpful and nice I appreciate her so much because she made my day a better day I was honestly stressing that entire day and her kindness help me
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July 2024 by Anteria Anderson
Great Location. Tori was very helpful she did a wonderful job.
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July 2024 by Yontikka Caldwell
Tori was absolutely wonderful!
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June 2024 by angel coffman
Great service from Ms. Tori! She was so helpful and kind.
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June 2024 by Timothy Rankin
Very helpful and really good customer service. I wish everyone had her personality
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June 2024 by tamera richardson
The lady Morgan was very helpful positive energy attitude was great service was even better