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January 2024 by Carlos Collier
It's
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January 2024 by Rita Faye “OUTLAWWOMAN” McCall Hill
Since Extended Stay sold and it's now Surburban it is not a very clean or maintained place. There are alot of drug addicts there and the selling of drugs can be seen all throughout the days. I will never stay there again. I didn't know before booking that it was under a different
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November 2023 by cayla tall
I mean for $50 a night not really sure what I was expecting. The front desk lady was very pleasant as she had to deal with me changing rooms 3 times. All but the last one had a cigarette smell that smacked you when you walked in the door. She did however inform me they were all no smoking rooms. Her English was not the best but I think we were able to communicate pretty well. Now for the room I ended up in. Blood stains on the mattress. Stained sheets. Carpet had stains and holes. They do not provide soap, but someone very kindly left a half used soap bar in the shower for me, that housekeeping seemed to miss. If they even have housekeeping, not so sure as they have a sign stating if you want that service it's a extra charge each time you use it. The mian lights flikered but the secondary lights seem to work. No breakfast :( Oh and they are most definitely NOT pet friendly. Glad I left furry friends at home for this trip. All and all it's cheap, staff is nice and lets change rooms as often as you need until you find one that is tolerable. I'd say probably a 1 star at best. Did check for bed bugs but didn't find evidence of them. It's also non refundable. Know before you go and if you have better options use them.
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November 2023 by Toriano Pulphus (Tito P.)
Not much good to say about this place except its proximity to the freeway. Staff seem accommodating, but the quality of the rooms is subpar. No garbage can in room, no soap, no iron...Safety: It's a very seedy area.
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November 2023 by Hussameldin Abdalla
No shampoo no soap !!!! !!!!!No breakfast no coffee !!!!! !!!!Save your money and go another place.I think the real value for one night is $28. Not more.Thanks
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October 2023 by Toriano Pulphus
Not much good to say about this place except its proximity to the freeway. Staff seem accommodating, but the quality of the rooms is subpar. No garbage can in room, no soap, no iron...Safety: It's a very seedy area.
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May 2023 by Jessica Allen
This place has got to do better. The pricing of the rooms are not bad but when you have appliances in the room that is not working or don't have proper services the prices should be lower. And another thing is these halfway working locks don't make sense at all. So yea this is my first and last time staying hereRooms: Dish washer has nasty water in it
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May 2023 by Philip Murad
I'd rate it a zero it I could. Made a reservation a couple of months ago and even confirmed they had a pet friendly room. Drove five hours only to find out they don't have a room available. I guess they want me to sleep in the car.
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May 2023 by Alvin Isensee
The site for this hotel states " pet friendly" yet they 101% refused to allow my 2 cats to stay in our room.We offered to pay pet deposit. We had reserved a room more than a week in advance after refusing my cats accommodations then CHARGED MY CARD. The desk person was EXTREMELY RUDE stating that the hotel does not accept most dogs ! So if you have a SERVICE animal you will be refused a room. Avoid this place as their policies are poorly conveyed on their website at best, outright liars at worst.EDITThe statement from hotel management concerning my comment is incorrect as the person at the desk called management they stated " we do not accept cats or most dogs". Bottom line avoid this hotel like the plague. The hotel should awarded TRIPLE ZERO STARS as a rating.NEW EDITManagement states that it takes customer issues seriously, no person from management has EVER reached out to me about myissue. No apologies were ever offered So management please do not be deceptive with customers.
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May 2023 by Connie Doolin
Drove 5 hours only to be told they did not have a room for us and would not honor our reservation.
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March 2023 by manuel de juan
This place is from far the dirtiest hotel I've ever been. Cleanning staff went out for holyday and never came back. First room they gave me was dirty, cigarette buts on the floor and cokroaches running by kitchenette floor. I asked for a room change, which was immediately done, unfortunately the new room was not clean, urine stains in bathroom floor, rests of excrement in wc, sticky floor in kitchen area and an unbreathable smell all over. The "included breakfast" deserves a comment apart. Simply doesn't exist. It's just a snack corner with cereal bars, coffee and instant oatmeal bags, whatever you can call breakfast you won't find here. I've had to escape this place.
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December 2022 by Demarcus Wilson
DONT BOOK THIS HOTEL! I stayed here for coupe weeks the staff is all KIN each one including security… The security went inside my room at 1am when he saw me leave .. he was overheard previous before watching people bags designer bags they carry inside the room they all theifs … be safe
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October 2022 by Jay Benso
Sheets are dirty !!! Kitchen looks like hasn’t been cleaned since the place open. The bathroom tub has a bad smell. I changed my room 2 different times ! Never got any supplies Breakfast should be ashamed a expired muffins u0026 NATURE VALLEY
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September 2022 by Wesley Johnson
My wife stayed here for 5 days. When she first arrived, there was a bloody stained mattress meant for the folding bed/sofa. They didn’t get it until two days later. The front desk and staff were very nice; however, this story gets worse.First morning she woke up with multiple bug bites on her legs, feet, arms, and parts of her neck. She brought her own sheet and pillow, but still got bed bug and flee bites. Second night she bought an inflatable mattress so she wouldn’t use the bed. Still had more bites in the morning. This continued for all five days until she finally got out.In case you didn’t know, bed bugs are travelers and love to travel on articles of clothing. She brought bed bugs back to our house. We now have to “bomb” the house to get rid of them; not ideal when we have a disabled dog and 1 year old.Would highly recommend that you DO NOT stay here under any circumstance unless facilities does pest treatment for all rooms.
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August 2022 by Doris Sanders
Real nice desk clerks the rooms were very clean and lots of space.
