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November 2023 by Lillie Thomas Hobson
When I walk in I felt a very warm Spirit, I met Ms Atolla Manuel, very friendly polite and professional and I felt very comfortable and safe, I really love Extra Space Storage and the one's that works there. Stay safe and Bless ??. I enjoyed Ms Manual for helping me out and I pray in Jesus name everyone have a wonderful great Blessed Holidays and the rest of this year and years to come Amen ? ??
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November 2023 by Veronica Hunter
This place was wonderful. I was able to get everything taken care of in 20 minutes tops! The young lady who helped me was nice and she knew her stuff. No hassle, just 100% great customer service. Thank you for making this a pleasant task.
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November 2023 by Betsy Howard
I can't say enough good things about EXTRA SPACE Storage. The facility is whistle clean, Well priced and gives customers generous access outside of regular business hours.☆☆ Monique is a gem!! A delightful young lady that knows her inventory & the storage business exceptionally well.I was happy to find an EXTRA SPACE in Jackson. Even though I checked other options, EXTRA SPACE was hands down the best value.Betsy HowardNov. 3, 2023
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November 2023 by Jailyn Myers
Monique was amazing and so helpful! It was a smooth, easy experience and she made herself so relatable. Definitely excited to use them.
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September 2023 by TheReal TySanders
Monique was absolutely amazing!! Her attitude was so pleasant! She was very helpful and attentive!!! I had no issues and don’t have any concerns!! I’m a happy customer!!
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September 2023 by Brittany Osborne
Monique provided excellent service! She patiently took the time to walk me through each step, explained all of my options and helped me choose the best one for my needs. She provided 5 star service. Highly recommend!!
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September 2023 by Phillip Kelly
The rates at this location are very competitive to surrounding storage facilities. Online registration process was easy and understandable. Monique was very helpful and knowledgeable in the follow-up process.
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August 2023 by Ginger Daniels
Extra Space customer service was the best!!!!!They are great leaders for Extra Space.Please appreciate your staff upper management because they are amazing and a great assets to your place of business.The customers will keep doing business with you with this team God has brought into your establishment.God cannot do anything but bless this territory with the sweet vibes in this store.I did not experience a bad vibe from anyone in two years.I always had a great laugh and pleasant conversation with the staff.It only takes 1 month to see a change in a person's spirit.Bless you all, I pray a hedge of protection over you guys on Old Canton Road.Lord please open up the windows of heaven and pour them out a blessing they will not have room enough to receive.Bless their families, homes, their going out and coming in.Thank you for your service in the community.
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August 2023 by Betty Perkins
Monique ,Atolla was very professional . They taken very good care of me .They help with the correct space , I need for all my items. I have been with Extra Space for a while. I will recommend extra to any of my associates.Very clean , Heat, air when your item need to be storage safely.
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August 2023 by F. Nolan
I toured the facilty this afternoon, and Manager, Monique, was very personable and a consummate professional! She was quite informative about the unit and measurments and sharing her experience about the items I'm planning on storing and how I might be able to store them in the 5X10 unit that I secured. She answered my questions and stated that I could call back anytime if I had other questions.
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July 2023 by Angela Adams
The young ladies were superb. Great customer service. Monique and Atolla was very product knowledge of their spaces. They were understanding of my needs. They followed up to make sure I was completely satisfied. These young ladies rock. I would highly recommend your services again. It's not daily you walk into an establishment and receive great customer service.
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July 2023 by Rachel Greer
Monique was such a huge help with getting my things organized and settled. I appreciate her knowledge and wonderful attitude the most. She made everything super simple from start to finish. I will definitely use Extra Space again!!!
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July 2023 by Kennita Cotton
Atolla Manuel was very professional and great customer service. I will most definitely recommend other to come here to rent a storage unit, just based off of her and her professionalism.
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July 2023 by Kristiana Monique
Monique was so sweet, helpful, and professional! She made sure that I had a great experience, and I will definitely contact Extra Storage for my future storage needs!
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July 2023 by Shundria Washington
Absolutely love the space and location. Extremely affordable and the easy to find! I did have an issue with my passcode for the gate however, Monique was very understanding, helpful, patient with me! Within minutes Monique solved my issue and went above and beyond to make sure all my needs were met! Would def recommend Extra Space to all of my family and friends!
