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December 2023 by Anava Israel
Very poor customer service!!! If I could give this place 0 stars I would. The employee there Jasmine was very rude. She lacks simple customer service skills.
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April 2023 by Rajesh Mantri
They always play games. Multiple time my courier was missed by them and do not get the package on time. very disappointment with the service they provide.
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December 2022 by Freddie P
Tonya was super helpful from start to finish. Customer service was top tier! Will be back to this location just for her knowledge and service.
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November 2022 by Freddie
Tonya was super helpful from start to finish. Customer service was top tier! Will be back to this location just for her knowledge and service.
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October 2022 by FAC
Great service...Zach, employee who took care of me is the nicest guy I ever encountered in a store ever...
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October 2022 by ferarzo
Great service...Zach, employee who took care of me is the nicest guy I ever encountered in a store ever...
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July 2022 by Paul Ekezie
Wasted my time/gas to meet up with their closing time. Alas, the door was already locked before 6:25pm on Friday. Practicing what you preach is key customer service delivery.
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March 2022 by Lauren H
1 starWhile I was talking the lady transferred me to go fed x line. Extremely Rude! My question was for this store location.She did not state her name when she answered the phone but she sounded like a young African American lady. This happened at approximately 2:30 PM on February 16.
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March 2022 by Jessica Powell
I was in need of copies in a rush and the ladies(Yasmine & Michelle) working were able to help me within the half hour while also being SUPER nice and helpful. If they're like this with everyone, this store is very lucky.
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March 2022 by Luis Orozco
They literally cut a whole in the box and took what’s inside. Service is horrible I wouldn’t trust these guys with any packages. If there was an option for 0 stars I would put it.
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February 2021 by BB Johnson
The lady with the drawn on eyebrows is very rude and has a terrible attitude. The store was locked when I arrived at 10:40am. The worst fedex experience ever.
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August 2020 by Branion Woody
Antonio was awesome! He Helped me out so much!! Had a complex issue with a package and he figured it out saving me time and money. He was very courteous and knowledgable. Don’t really understand the bad reviews with this place. It’s very convenient if your downtown
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June 2020 by Angel Watson
I had a poster size picture printed for my grandfather’s funeral. I specifically had it printed at the local office in Ridgeland, MS. I received a call from the Jackson office saying it has been shipped to the Jackson facility and that’s where I should pick it up. The lady also told me if I picked It up on Friday then i would be able to get it from the Ridgeland office. Sweet! I live out of state so I sent my sister the pickup the print. The Ridgeland office was closed and the Jackson office stated they didn’t have it. We decided to wait until Monday 6/15 bc we assume the Ridgeland office would be open. They stated they don’t have the print!! My sister only has 1 hour on her lunch break to pickup the print bc FedEx will be closed when she gets off work. I’ve called both office over 10xs and NO ONE IS ANSWERING THE PHONE! Very unprofessional locations! All I want to know is where is my print located? I would like a refund!
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September 2019 by Lauren Letzkus
There was a misprint error of my address on a package from the company and it was held up at this office, where apparently it could only be handled by one worker who was only in a few hours in the morning on random days, and never returned my calls despite leaving multiple messages with various other workers over multiple days. It took a whole frustrating week to get it sorted out.
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April 2019 by yosoyconsuela .
This location was closed in the middle of the afternoon on a Wednesday.
