JOANN Fabric and Crafts is a well-loved store known for its friendly and knowledgeable staff. Customers appreciate the wide selection of items, including buttons, velcro, and felt in larger sizes, which are often more useful than those found in other craft stores. The store also offers oil skin by the yard, enhancing its appeal to many crafters. While many shoppers enjoy their experience, some have noted that certain items can be out of stock, though the store is actively restocking. Customer service is generally praised, but there have been occasional instances where staff may not have the answers to specific questions, particularly about popular items like Cricut mats. The store is especially enjoyable when there are sales, which many customers find make it a great place to shop for fabrics and crafts. JOANN is one of the few fabric store chains left, making it a unique destination for yarn and other craft materials. Whether looking for specific sewing machines or just browsing for fun projects, visitors often find something delightful at JOANN Fabric and Crafts.