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December 2023 by clifford
I had to buy a suit today in order to even have a chance to have it ready for a function I'm attending soon, and am hard to fit as well. Just want to pay compliments to Flo, who met me at the door, calmed me down and assured we could get everything done in time, and then fit me with a great-looking black suit. I think I saw her tinkering with promo codes trying to get me a better price also, and then gave me a delivery date that leaves plenty of time to get it pressed. Finally breathing normally again. Thank you again Flo - much appreciated.
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November 2023 by John Mark Skinner
I had my groomsmen get suits from Jos A Bank and send the suits to Colorado where my wedding was. One of the suits was accidentally sent to this location (communication issue by groomsmen, not Jos A Banks fault). Flo went above and beyond to get the suit to Colorado by my wedding date, which was 1 day away. She closed the store, drove to FedEx and UPS stores to overnight it to us. She was amazing! Flo is a true professional and her customer service was the best. Rock star employee and a bright light at Jos A Bank.
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November 2023 by Cress Jacobs
A joke. I ordered and was sized for a tux for a wedding 4 months ago. Arrived to pick it up 48 hours in advance like I was told to do and it was not there, nor was there any record of me getting sized 4 months ago. The manager argued with me about reimbursement for failing to accomplish my order 4 months prior. Never got a email or text about confirmation for 4 months. Zero recommendations. Go to Kinkades in ridgeland instead of this awful representation.
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September 2023 by Matthew Martin
Fantastic experience at this store. Ronald the manager was great and made the whole process easy. I simply told him what I was looking for and he quickly found the perfect suit
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August 2023 by Brent Westergren
Great experience! It was busy while we were there, so it was hard to get consistent individualized service, but the staff were lovely, helpful, and experienced. I recommend going here.
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June 2023 by Darchell Windham
Ms. Crystal was absolutely wonderful! She provided exceptional customer service. I called the store to inquire if they had my son’s size on the shelf and she assured me that they did. When we arrived, she had already pulled every jacket that they had available in his size and had them laid out for viewing. The time and effort that she saved this tired momma is priceless. Thank you! The store is very clean and organized they have a large variety of sizes available (even big and tall) and they carry a variety of clothing (I was expecting suits only). The prices are reasonable too. I will be back.
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April 2023 by John Harris
Extremely unwelcoming atmosphere. I walked in and the lady working the register said nothing. I then went back to look at suits and the gentleman “working” was sitting on his phone. Never spoke or even looked up. I spent time looking at jackets directly behind the chair he was sitting in and was never acknowledged in the 10 minutes I was in the store and I was the only customer! Extremely unprofessional and awkward.
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September 2022 by Ben H.
I am part of a wedding using Jos A Bank. I just called this location trying to get a suit with the group number that the groom provided. I explained this and the man I was talking to said they didn't do group numbers and he was incredibly rude and frustrating to talk to. He didn't want to help nor would he even ask for my group number to get me ready for the wedding. Thanks for nothing. Don't give them your business. I called another one and it went perfectly fine.
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August 2022 by Audrea
The sales staff, Linda, was approachable and very helpful. They had an amazing sale and I bought for 3 men at a cost of $180.00 total. This includes: shorts, 4 nice jackets, 8 sweaters, 1 pair joggers and 1 dress shirt
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July 2022 by Hayden King
Had an emergency that required a white dress shirt and tie. Didn’t quite have my neck size but they fixed me right up with an extender! I will definitely be back
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July 2022 by Steve Shackelford
I needed a suit for that weekend. I cruised into Jos A. Bank passing through Jackson on my way to the crossroads. The staff was tremendous in helping find that perfect suit. Thank you for that extra care.I'll shop there again.
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June 2022 by Andrew Koehn
The man that helped me was very nice and new his stuff. In and back out with two new suits quickly!
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May 2022 by Ray K.
Overall, a horrible experience. The alterations for my jacket were very poorly done & made the jacket unwearable. I insisted on what needed to be done to the jacket & was completely ignored. On top of that, I was charged for things that they could not itemize, meaning there was an additional $50 on my ticket that they could not account for. Poorly organized, as well. About as bad of an experience that you could receive.
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April 2022 by Katrina Love
Came here for work, we did their inventory this morning. Nothing special, counting clothes, shoes, shirts, socks, pants, underwear and jackets.
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January 2022 by Lilton Gaines
TOP-NOTCH in Men's Habadassry! Ms. Ruth seamstry is SPOT ON.
