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February 2024 by Pamela R.
I like Kroger Grocery store in Jackson, Mississippi because it's well stocked with fresh food, as well as anything you might need for your household all in the one place!
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February 2024 by Michael. C Ross
Good very good Thank you later
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February 2024 by Jeff Hellings
Food type stuff.
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February 2024 by Ghost Rider
It's a grocery store in Jackson. If you don't get shot going in (see the local news), you will find a store in need of cleaning and serious supply issues. The people are okay but in serious need of support from their headquarters.
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November 2023 by toniko x
Used the self check out #20. As I was completing my purchase. The cash register blacked out. Then my receipt came out after the cashier came over and it said that the purchase was completed but that the gift card I was purchasing wasn't activated. She then sent me to customer service. The customer service agent said that register always shuts down while in use and started laughing. I waited over 30 minutes for a manager, 2 showed up and both laughed about the register 20 always shutting down. They said they couldn't prove that the purchase was completed and I showed them that I had been taken out of my checking account. I asked for my money back or a activated gift card. They called the number on the gift card I purchased and the said it was not activated and they didn't know how to activate and they couldn't give me a refund. They then claimed that they called their card services and it would be refunded in 7-10 days however NONE OF THE SO CALLED MANAGEMENT OR CUSTOMER SERVICE HAD ON NAME TAGS AND THEY REFUSED TO GIVE ME THIER NAMES. THEY WERE EXTREMELY RUDE AND UNPROFESSIONAL. I LEFT KROGER WITH OUT MY GIFT CARD OR A REFUND. IF A BUSINESS IS GOING TO USE SELF CHECK OUTS THEY SHOULD ENSURE THAT THEY PROBABLY WORK AND HAVE KNOWLEDGEABLE EMPLOYEES WHO KNOW HOW TO FIX OR REFUND CUSTOMERS WHEN THE BUILDING REGISTER GOES OUT AND NOT TREAT THE CUSTOMER LIKE ITS THIER FAULT. IF THE BUSINESS HAS DEFECTIVE EQUIPMENT THEY SHOULDN'T CONTINUE TO LEAVE IT AVAILABLE AS A SELF CHECK OUT TO UNWITTINGLY BE USED AND MESS UP A CUSTOMER'S PURCHASE. I CHECKED OUT AT 12:39 AND AFTER 2PM I WAS STILL ATTEMPTING TO GET THIS RESOLVED WHILE THE MANAGERS WERE LAUGHING BEING UNPROFESSIONAL AND LACKADAISICAL.
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November 2023 by Shanika Shanika
This store has gone way down, and they only had self checkout registers open two days before Thanksgiving.
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November 2023 by Alicia Brown
We stop here each time we travel to get gas, food, and a restroom break. This Kroger is great except for the bathroom. Granted, we do not go there often, but I find it odd that literally every time we go there, the ladies' restroom smells. I know that it's going to happen every now and then because it's a bathroom. However, it's strange that every time we go, there's a smell. Plus, the tissue holder was broken. So if you think about it, unless the staff has another restroom, they have to use this same nasty restroom and go back to work and handle your food.Other than the restroom, it's a nice Kroger.
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September 2023 by John Stewart
The shelves are not stocked with the products that I usually buy. They are out or running low on products that I buy.
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September 2023 by Alva Martin
Kroger needs more cashiers. Couldn't find some items. Some selves were empty. All water staged in the front. Hire more people to bag and serve the elderly. No shopping carts inside. I assisted an elderly lady looking for a cart. Come on Kroger. Please better serve the community..
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August 2023 by Roderick Sutton
Was sold bad product (spoiled watermelon) and because I expect to be sold edible food, I never keep grocery receipts, and because of that, I could not swap out my watermelon. Keep your receipts in case you're sold bad product thaf they're obviously practicing.
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August 2023 by Christopher Young
Every other aisle smelled like weed. So that was gross.I've bought packs of sports drink on multiple occasions that were somehow missing a bottle.Seltzer boxes often seemed crammed onto shelves. I've bought one before that contained a can that was punctured and slowly leaking.But I can almost always find what I need here.
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June 2023 by lynyrd magoo
Having rainbow balloons right in the front door so everyone, even kids can ask questions. I, nor my family will spend money in your store again as long you you are supporting any agenda. Might as well put Bud light with you stupid display!
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May 2023 by Tamekia Shumpert
Not too bad. Ladies bathroom needs cleaning bad.I can find things at this location that I may not find in Madison or the stores in Rankin County.They do have enough cash registers but it's usually 2-3 cash registers open. Be prepared to wait in line. Don't be in a rush at this store because the lines are usually long unless you go early morning before 10 AM.
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May 2023 by John M.
This particular Kroger could be cleaner and have more stock. However, it was relatively close to my hotel and generally served its purpose of me getting a few bottles of water for another night on the road staying at a hotel while in another city on business.
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April 2023 by Kristi Robinson
Clean. Friendly staff. Lively store. But what REALLY got me…I’m standing in line to be checked out, and over the intercom a man starts singing. I’m not sure what exactly, but it transitioned into the same man telling everyone about an Easter sale that was about to happen. He concludes with singing as well lol. This was the best experience I’ve had here in a long time. ?