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November 2025 by Brian Matlock
High on price but classy
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July 2025 by Angela Ho
Donavon was so helpful and friendly. He has a great attitude.
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May 2025 by LaRaven Tucker
As a loyal Lululemon customer who consistently supports this brand, I’ve come to expect a standard of service that aligns with the company’s reputation. Unfortunately, the Jackson location continues to fall short. Not once have I been greeted upon entering, offered assistance, or even acknowledged unless I go out of my way to ask for help.
It’s disappointing to feel invisible in a store where I regularly spend significant amounts of money. Exceptional customer service should not be location-dependent, and this store does not reflect the level of care I’ve experienced elsewhere. I hope this feedback leads to real change because customers deserve better.
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April 2025 by Tash Solangi
Convenient, big, and everyone is awesome there
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January 2024 by Barbara Ham
Expensive, terrible location, and hardly could find a place to park.
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December 2023 by Jamie
Visited Lululemon in Jackson, MS. Impressed with the service, particularly from an employee named Kevin. He’s efficient, knows the products well, and is very helpful. Makes the shopping experience straightforward and positive. Good job by the team there, especially Kevin.
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November 2023 by Brenda Scott
This place is great. The staff is super friendly.
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October 2023 by Julia T.
I love this place!! Cutest Clothes ever!! The value is really good deals!! The service is amazing and very nice people that work there!! LOVE THIS PLACE!!!
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October 2023 by Franshetta Carr
Quality fabric.
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June 2023 by Troy Burnette
I just want to say, my wife goes to your store and always brags on the service..... While she was in Tampa she bought me a few shirts that were to little ( I'm apparently fat ) anyway, I walked into your store and was greeted by Helena... I can't say enough good things about her, she was so helpful and pleasant to work with, I figured she took pity on me because I looked lost. Just wanted to give a shout out to the Manager .... Helena was a great Hire. Thanks for your help !!!
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June 2023 by J Armfield
Great location, with very friendly and helpful employees. They always check to see if you may need any assistance, and greet you when entering the store. Decent selection of goods.
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April 2023 by Emma
This store was a decent size, and still held a lot! I love lulu, even tho the prices are a bit high, but every once in a while it’s nice. They had nice things on their “we made too much” or sales rack in the store. The sales rack was very well priced. And the colors they had in store were very pretty, and they had many sizes and lengths
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March 2023 by Milly Ann Grice
i love lulu and this has to be one of the best i’ve been to!! their employees are so so nice and very helpful!!
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December 2022 by Adrienne Tin
I bought a lululemon yoga mat. Unfortunately, it smelled very bad. Various ways to get rid of the smell did not work, including laying it out in the sun, soaking it in baking soda and vinegar water. Don't buy unless you do not mind the toxic smell of rubber.
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November 2022 by Melanie Halbrook
Wonderful experience. Caleb took such good care of me. He located the pants that my son had sent me a link to.
