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June 2023 by Barron Sandifer
Slow with the loan process. It takes about a week before someone gets in touch with you and approves your loan. I missed out in a vehicle do to the wait. I have dealt with other Credit Unions and banks and never experienced a week to get a loan approved. This is ridiculous!
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December 2022 by Lashunda Pough
I have been with this credit union for 10 years or longer and I have had nothing but the best experiences every. They are always professional, very friendly, and most of the employee already know me when I come in the bank. The environment is always warm and pleasant.
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October 2021 by Diane Williams
I tried to get a loan with this company and never received a call back regarding if it went through or not which I thought was unprofessional and very rude....apparently it didn’t go through, so I guess I will be getting a letter in the mail which is good enough from them...BAD CUSTOMER SERVICE!!!
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September 2021 by Letha Richards
They do not answer the phones. Go somewhere else.
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August 2021 by zaga zags
I've been banking with them for years , great place to bank with no problems
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August 2021 by LaLa Walker
The worse credit union I have ever had the displeasure to work with. Please find another one. They do not value their customers or their customers money.
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June 2021 by LaShana Lacey
I called to follow up on a loan application that I have been waiting to hear back from someone/ . Anyone for over 3 days now. Only to rudely be told ALL of the loans officers are on Vacation.. ALL of them.. Customer service is unprofessional and rude... this place need to get it together , customer service need more training before you lose potential customers
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April 2021 by Jerome Pernell
Can't get anyone to answer the phone
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February 2020 by Mary Miller
Great, personable people & great place to do business’n
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November 2019 by Wilma Hobson
They hv been very good to me and my family.
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September 2019 by Tom Brown
I have always had a great experience at this credit union! Everyone is very helpful and knowledgeable.
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August 2019 by A J Tlor
If you call when they're swamped they just leave you on hold pretty much until you hang up (I have experienced and witnessed this). Attempted to apply for a loan and the loan rep was rude and not helpful at all. She seemed annoyed and bothered whenever contact was made. Called about issues logging in and call wasn't returned. I thought it would be a good idea to join this credit union but now I'm not so sure I made the right choice.
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March 2019 by Marty Hall
Not really what I needed.
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July 2018 by Cornelius Amos
Great personable people!
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August 2017 by Perry Butler
Great place to do business
