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February 2024 by Joseph Richmond
Bought a aquarium and all acessary was not in packaging had got home set it up and was told bring it back for exchange and didn’t one in stock
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January 2024 by Mrs. Mareba Archie
Friendly staff as always
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January 2024 by Oneail
Good customer service. Plenty of fish. Thanks.
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January 2024 by Nikki Butts
Staff was very helpful!
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January 2024 by Trey Palmer
Summary: great groomers, friendly staff.--This is the regular place I take my dog for her grooming. I love that the groomers ask and listen about what she's like and what we want.Counter staff are nice and competent too and need to be recognized as well.
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January 2024 by jesyca Brown
Kiari was the best! Kind helpful and just outright blessed me and my baby girl! Thank you for being a kind soul
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January 2024 by Booker Robinson
Good grooming job on my dog
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December 2023 by Holona Lynch
exceptional experience
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November 2023 by Vanessa Prince
Entire store is trashed. The fish section had water all over the floor and a hose I tripped on. I thought maybe they were down stocking for the holidays but EVERY ISLE was partially or fully blocked and so messy. Don’t come here unless you absolutely need to.For any managers reading this please move your clutter so your isles are ADA compliant, and for goodness sakes put out some wet floor signs.
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November 2023 by LaTia Bankhead
Before we left home for 12 noon grooming appointment, my Husband made a phone call to Petco to inform them we would be running behind. They did not answer the calls, so we proceeded to the appointment. Once we got there, we were refused service. My Husband explained he called, but there was no answer. He was told by the associate they had been sitting by the phone and would’ve have gotten his call. Once we left, he called back to speak with a manager, and NO ANSWER again! But they are sitting by the phone?!?
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October 2023 by Morgan Jones
I stood at the counter for 5,6 minutes before the male customer behind me went and got someone to check us out. The cashier(make) didn’t speak of apologize for the wait or even open his mouth to speak. Just check me out and sent me on my way. No customer service skills at all
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September 2023 by David Clay
Very nice selection. I purchased six fish and I am very happy.
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August 2023 by Sassy Savage
They had plenty exotic pets, but I didn't see any dogs or cats to view.
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August 2023 by Kendra Abbott
Awful experience in this store. Drove a couple hours to get to Jackson and while we were in the area we stopped at this store and the salesman who was assisting us in the aquarium section was so rude and at one even said I can’t sell you that because it seemed like he didn’t approve of the type of aquarium we had. What the actual hell. I’ve never had someone judge us by the aquarium we had that we had bought from petco at a prior visit! We have numerous aquariums in the house ranging from 5-40 gallons and have never had an issue buying anything for any of them. We left and went to Pet Smart instead where they had no problem helping and selling us what we were looking for.
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June 2023 by Lil Sippi
Let me start by saying that the store associate, Max, is a very great and friendly employee and my friend and I loved talking with him. My friend and I came here to buy cat food and a nursing bottle and both Max and his manager were helpful to us. The store has a mid-sized selection of pets for folks to adopt and has a pretty expansive section of kennels, cages, pet beds, and other furnishings for to make a pet feel at home. I hope to see Petco continue doing well in Jxn!
