-
June 2024 by Bianca Buchanan
I am utterly disgusted by the treatment my elderly mother received at this gas station. Not only did the staff yell at her when she asked for a receipt, but they also shortchanged her on gas and then had the audacity to argue with her about it.
My mother requested $30 worth of gas, but the staff only gave her $3. When she questioned them about it, they not only refused to rectify the situation but also proceeded to yell at and degrade her in front of her own grandchildren. This level of disrespect and mistreatment is completely unacceptable.
I cannot fathom how anyone could treat a customer, let alone an elderly one, in such a deplorable manner. The staff at this gas station should be ashamed of themselves for their behavior. I will be sure to share this experience with others and urge them to steer clear of this establishment. No one deserves to be treated with such disrespect and disregard.
-
March 2024 by Jay Harris
This is a real good establishment.Real good workers and good care customer service
I will recommend this establishment to anybody
-
February 2023 by Hazel Goraya
Good service
-
August 2022 by Dan Henry
Pump failed to print receipt
-
April 2022 by Lannie Schafroth
The men working here use the girls restroom with the door to the stall and bathroom wide open. Very creepy and unprofessional.
-
December 2021 by Lori Ann Shelton
Awful place to Stop!! NOT CUSTOMER SERVICE ORIENTED- staff is aloof, bathrooms have been “OUT OF ORDER”(?!?) for a YEAR… can’t wash your hands ( they serve FOOD here)& the gas is too high— Go Somewhere ELSE !!!
-
October 2021 by Di Ancker
Station itself was ok but one supposedly working unisex restroom was so disgusting that we had to go to another place. From 4 ft away toilet was covered in feces with dirty toilet paper piled next to it on floor. A lot of flies buzzing about.
-
September 2021 by J Dev
I am writing this review in order to share my disappointing customer experience today with your store.I have lived next door to your store for a number of months now. I have frequented once or twice pretty much daily since I have lived here. The gentlemen that work here, and probably own it, have been hit or miss with friendliness. Sometimes they say hi, sometimes they don’t greet you and usually they're on a phone call either way. It wasn’t a big deal to me as I always got what I needed but definitely took notice of their lack of customer service.This morning I purchased a canned beverage, a Monster energy drink to be specific. It was the tall size with the removable top costing about 4 bucks. When I got to work this morning, I noticed the plastic seal was missing. Something I and the cashier had both failed to notice upon purchase. I thought, no big deal, I’ll just exchange it later.Upon explaining the situation to the cashier/owner that rang me up this morning, he opened the beverage with his own hands, then walked me over the cooler to show me that they are sealed. Yes, I explained, that is why I would like to exchange this one because it wasn’t sealed when I purchased it. The beverage was clearly still full as he opened it with his bare hands to confirm when I presented it to him. He said he would not be able to do this for me because the company wouldn’t credit it for him.Now this is a man I have seen almost daily for months. I have spent hundreds of dollars in his store. I have never had to return or exchange anything and didn’t understand why he wouldn’t assist me. Furthermore, we are living in global pandemic times. OF COURSE, I wouldn’t want to drink a beverage I noticed had already been opened. OF COURSE, I didn’t want the beverage after he opened it with his bare hands six inches from his face. But that’s all he told me. “Here, take this back”Look, I was in customer service for many, many years. I have dealt with many types of customers, reasonable and difficult. I know “Karen” very well and am highly cognizant and empathetic in a retail environment. But I also know when as a consumer, I have a right to point out an error in sale, and ask for compensation. It was 4 dollars. I didn’t ask for a return, simply an exchange. Clearly the money isn’t the issue, it’s the principle.I’ll survive. It’s not the end of the world. But is the last time I will set foot in your store. Keep in mind, dear owners, that your customer can easily walk across the street to another convenience store to spend their money and THAT is exactly what I’ll be doing from now on. Think about what I’ve spent in your store on a daily basis and think about what that 4 dollar Monster and bad experience has cost your business. Next time, consider taking care of your customers. Oh, and take the time to say please and thank you to people when you are ringing them up. It doesn’t cost a thing.
-
September 2021 by Sassy “Sassy” Sadie
Cigarettes were $2 more than any other store and when I realized the price difference I changed my mind. The cashier didn't want to take them off.
-
August 2021 by Jakob Michael
I am writing this review in order to share my disappointing customer experience today with your store.I have lived next door to your store for a number of months now. I have frequented once or twice pretty much daily since I have lived here. The gentlemen that work here, and probably own it, have been hit or miss with friendliness. Sometimes they say hi, sometimes they don’t greet you and usually they're on a phone call either way. It wasn’t a big deal to me as I always got what I needed but definitely took notice of their lack of customer service.This morning I purchased a canned beverage, a Monster energy drink to be specific. It was the tall size with the removable top costing about 4 bucks. When I got to work this morning, I noticed the plastic seal was missing. Something I and the cashier had both failed to notice upon purchase. I thought, no big deal, I’ll just exchange it later.Upon explaining the situation to the cashier/owner that rang me up this morning, he opened the beverage with his own hands, then walked me over the cooler to show me that they are sealed. Yes, I explained, that is why I would like to exchange this one because it wasn’t sealed when I purchased it. The beverage was clearly still full as he opened it with his bare hands to confirm when I presented it to him. He said he would not be able to do this for me because the company wouldn’t credit it for him.Now this is a man I have seen almost daily for months. I have spent hundreds of dollars in his store. I have never had to return or exchange anything and didn’t understand why he wouldn’t assist me. Furthermore, we are living in global pandemic times. OF COURSE, I wouldn’t want to drink a beverage I noticed had already been opened. OF COURSE, I didn’t want the beverage after he opened it with his bare hands six inches from his face. But that’s all he told me. “Here, take this back”Look, I was in customer service for many, many years. I have dealt with many types of customers, reasonable and difficult. I know “Karen” very well and am highly cognizant and empathetic in a retail environment. But I also know when as a consumer, I have a right to point out an error in sale, and ask for compensation. It was 4 dollars. I didn’t ask for a return, simply an exchange. Clearly the money isn’t the issue, it’s the principle.I’ll survive. It’s not the end of the world. But is the last time I will set foot in your store. Keep in mind, dear owners, that your customer can easily walk across the street to another convenience store to spend their money and THAT is exactly what I’ll be doing from now on. Think about what I’ve spent in your store on a daily basis and think about what that 4 dollar Monster and bad experience has cost your business. Next time, consider taking care of your customers. Oh, and take the time to say please and thank you to people when you are ringing them up. It doesn’t cost a thing.
-
July 2021 by Jakob D.
I am writing this review in order to share my disappointing customer experience today with your store. I have lived next door to your store for a number of months now. I have frequented once or twice pretty much daily since I have lived here. The gentlemen that work here, and probably own it, have been hit or miss with friendliness. Sometimes they say hi, sometimes they don't greet you and usually they're on a phone call either way. It wasn't a big deal to me as I always got what I needed but definitely took notice of their lack of customer service. This morning I purchased a canned beverage, a Monster energy drink to be specific. It was the tall size with the removable top costing about 4 bucks. When I got to work this morning, I noticed the plastic seal was missing. Something I and the cashier had both failed to notice upon purchase. I thought, no big deal, I'll just exchange it later. Upon explaining the situation to the cashier/owner that rang me up this morning, he opened the beverage with his own hands, then walked me over the cooler to show me that they are sealed. Yes, I explained, that is why I would like to exchange this one because it wasn't sealed when I purchased it. The beverage was clearly still full as he opened it with his bare hands to confirm when I presented it to him. He said he would not be able to do this for me because the company wouldn't credit it for him. Now this is a man I have seen almost daily for months. I have spent hundreds of dollars in his store. I have never had to return or exchange anything and didn't understand why he wouldn't assist me. Furthermore, we are living in global pandemic times. OF COURSE, I wouldn't want to drink a beverage I noticed had already been opened. OF COURSE, I didn't want the beverage after he opened it with his bare hands six inches from his face. But that's all he told me. "Here, take this back" Look, I was in customer service for many, many years. I have dealt with many types of customers, reasonable and difficult. I know "Karen" very well and am highly cognizant and empathetic in a retail environment. But I also know when as a consumer, I have a right to point out an error in sale, and ask for compensation. It was 4 dollars. I didn't ask for a return, simply an exchange. Clearly the money isn't the issue, it's the principle. I'll survive. It's not the end of the world. But is the last time I will set foot in your store. Keep in mind, dear owners, that your customer can easily walk across the street to another convenience store to spend their money and THAT is exactly what I'll be doing from now on. Think about what I've spent in your store on a daily basis and think about what that 4 dollar Monster and bad experience has cost your business. Next time, consider taking care of your customers. Oh, and take the time to say please and thank you to people when you are ringing them up. It doesn't cost a thing.
-
June 2021 by Tracey Lynn Bryant (traceybird,shortly tcakes)
Staff could be nicer.
-
June 2021 by Megha Makol
NICE AND FRIENDLY ENVIRONMENT. I LOVE GOING OVER THERE. THE GIRL NAMED MAHI HAS SUCH A CUTE AND BRIGHT SMILE. SHE JUST MADE MY DAY. THE BOY WITH THE UNIBROW IS ALSO VERY FRIENDLY. WHENEVER I AM IN THIS AREA I MAKE SURE TO COME OVER HERE.
-
June 2021 by Betty Smith
Nice place to fuel up & get drinks & snacks. Clean business. Prices are fairly good.
-
June 2021 by Katrina Love
Only stop for gas, these Indians, Iraqis or what they are, are price gouging gas. Gas should not be $3 for regular.