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March 2024 by Dr. Gerald Stinson, O.D.
Customer beware!!!!! Read the contract 50 times over. They lock you into a five year service contract. They then automatically renew the contract with same break clauses. (Increasing fees as they go) They then have a clause that you have to notify them 60 days prior to auto renewal. If you notify them that you would like to terminate at end of current contract they tell you that it is not possible until sixty days before the next contract ends. (Essentially saying out of a five year contract there is only one specific day that you can break the lease.)
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May 2022 by Catherine Bailey
Very friendly staff.
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April 2022 by Troy Jones
Picked up my load and rolled out
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March 2022 by Cynthia Frazier
Our Shred It guy is always fast, friendly. He demonstrated the process he follows so that I was aware of how secure our documents are once they leave the shred box.
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March 2022 by Kathryn Addair
They have the BEST Drivers! Thank you for giving such good customer service!
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January 2022 by Gerald Gordon
After signing a contract with someone in a corporate office, we have spent 14 days trying to get someone from the local location to communicate with us. As of today (1/21/22) we have yet to receive a return call. The last person I spoke with told me they were not the person that scheduled things and then hung up.
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November 2021 by Blanche Richardson
Can not reach anyone locally. Maybe not even in the USA. They need COMPETITION!!!!!
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May 2021 by Jennifer Robinson
Great men.... great service!
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November 2020 by Jessica Truesdill
Great customer service on the phone and in person.
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November 2020 by Nancy Brewer
They are courteous and keep to the schedule on pickups.
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November 2020 by Ernest
Thanks you for everything
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September 2020 by Amanda DuBois
Driver is always friendly. Does a great job of keeping our shred bins cleared out.
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September 2020 by TITUS HOWARD
Good customer service
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September 2019 by Shequita Townsend
Local franchise of the national company that shreds documents for corporate entities.
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September 2018 by James Faulkner
They are in a pretty bad part of town