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October 2023 by John M.
Timeka Dear in Cafe provided superior customer service. Was very polite and friendly. Popcorn is always fresh.
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October 2023 by Jerry S.
Target: For gosh sakes! Add self check out lines! Why are there almost always only two check-out clerks resulting in long lines? The young woman at one of the two open registers, who seemed like the supervisor, was efficient and friendly; she called for "quick" response from other staff to open another register. She had to ask three times, but managed to keep her cool, while trying to serve her long line of customers, assist the other check out clerk, and acknowledge and call for someone to help a customer who came in to pick up an online order. This Target continues to disappoint. ADD SELF CHECKOUT!
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July 2022 by Tay J.
Associates do not answer the phone as they should... I had to call four other departments for someone to answer, and help me out with a question intended for the Guest Service Desk. Unnecessary.
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October 2021 by Tamra H.
The staff is always very friendly and helpful. Always an easy trip in and out. Also a favorite stop after picking up family at the airport!
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June 2021 by Hannah G.
Usually nice customer service, however today... It was packed and only two people operating the checkout stations. Lines were staying extremely long into the clothes section. The air conditioner in the building must be broken because it was extremely uncomfortable to shop their today. Left sweating and I'm normally cold natured. It was Miserable.
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April 2021 by Marci B.
I've always received decent service here! There is one cashier that is so friendly and helpful! However, I'm reviewing this particular Target today because I was treated very disrespectfully by front door staff/barista staff because I was not wearing a mask. Maybe I can't wear a mask, maybe I don't want to wear one...regardless of the reason no one deserves to be treated like that. As there is currently no mask mandate, You can ask me to wear one but no patron deserves to be treated disrespectfully for not wearing one. How will a special needs child or adult be treated when they come to your store if they are not going to wear a mask? What about a person that suffers from severe anxiety or PTSD which make mask wearing impossible. How will they be treated by your staff? I personally MIGHT give a staff member a pass for rude behavior if local Covid numbers were dangerously high but that is not the case in our area.
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September 2020 by Chad R.
The staff are friendly and the store is clean! Unfortunately though, it is not uncommon for items to be out of stock.
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December 2019 by Femi S.
Been a couple times. Both times staff was helpful. Cashier friendly & conversant. Some of the less favorable reviews sound questionable as they are not at all in line with a store that always seems full of patrons.
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August 2019 by Donna H.
Big parking lot with lots of handicap parking. Clean store that is well stocked. About as much of a grocery selection as a well stocked Big Target. Nice people.
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May 2019 by Bridgette G.
This location target is without a doubt the absolute worst Target in existence. Not only was I accused of "shoplifting" because I was a different skin color than 99% of the employees here, but I also was harassed by the security guard and the older lady, evening, manager. Neither of the two could just accept the fact that I, in-fact, HAD NOT DONE A SINGLE THING WRONG. This is also after he searched my purse, accused me of taking freaking underwear, and also checked my receipts and my bag over 5 different times because of they were dead set on making me out guilty. I was accused after I stated multiple times that I had not touched the underwear nor had I ever even made an attempt to shoplift. Sorry but unlike the people you clearly hang around, I ACTUALLY WORK AND PAY MONEY FOR THINGS I WANT. All while this is going on, multiple times they threatened to call JPD. I simply begged them to call JPD! Never did they follow through with their "threats" though. After about 20 minutes of being completely harassed and humiliated in front of the whole entire staff, customers, everyone who was there got to watch because where they decided to confront me, after both hovering over me the entire time I checked out, was in between the 2 sets of automatic glass doors @ the entrance! Talk about top of the line customer service, target. I really hope someone who can actually do something, sees this and makes it known that this is how your employees at the North Jackson Store, treat their customers. I'm so sick over this whole entire situation because this should have NEVER happened in the first place when I had done nothing wrong except stop into my area target after 10:00pm. I know I'm only one person and you guys are a huge corporation so therefore you probably don't mind losing a "single" customer. That's the funny part about all of this though! I've heard of similar things happening to others who happen to look sorta like ME, at this same location, around the same times.
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December 2018 by Dana S.
Rude, unprofessional, and mean. Good thing I took a photo of their "sale" poster, because the manager implied I was lying until I showed her the picture. Then the cashier mocked me for doing so. As much as I hate to say it, make the drive to Madison Walmart. I am visiting from out of state and this left me with a poor impression of Jackson. Southern hospitality does NOT EXIST HERE!
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June 2018 by Sabrina G.
Perfectly good target location. The staff is friendly, and the store is clean. I like their housewares department. The produce section leaves a little to be desired.
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May 2018 by Nora T.
Lazy, unmotivated, and rude staff. I came in today brought an item that was encased in added security box. Cashier couldn't get the box to open so she asked for help. They took the item away and left me standing there. They ignored me as they walked by as if they were just waiting for me to walk out. They could've at least said, "sorry, we can't get it open."
