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October 2023 by Connie Franklin
The mobile pickup instructions were a lil difficult to follow. Wasn’t as smooth as I thought it would be. But it wasn’t all bad
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September 2021 by Jason C.
If I could give zero stars I would... I rented a small locker for 3 months for my daughter to store her stuff in during the summer while in college. I setup automatic recurring payments. We moved out of unit 2 days before new billing cycle. Daughter left unit open, went by office to advised she'd moved out, and was told "You're all set". 3 weeks later, they still want to bill her for unit. I've called location multiple times with no answer from phone. Call 800 number for U-Haul and they can't do anything. We live 400 miles away... so I can't just stop by. Sent multiple emails to store with zero response. Take your business elsewhere.
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February 2020 by Kimberly W.
Best Uhaul experience I have had to date! The original Uhaul I was using (from Florida) blew a tire and when the guy fixed it he told me the wheel bearing was about to go out and I needed to get an entirely new Uhaul trailer. Tried calling the Uhaul customer service line and roadside assistance line MULTIPLE times and nothing would go through. Found a random Uhaul place in Jackson but they did not have any trailers so they sent me to this place to get one. Jay was so incredibly helpful and friendly!! He went above and beyond in his customer service and genuine care. He made what started out to be a terrible day SO MUCH BETTER! I honestly cannot say enough good things about him. 10/10 would recommend!
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November 2019 by MzLady Tee
WORST UHAUL EXPERIENCE EVER
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September 2019 by Matt R.
This place is a joke. I reserved a truck on Tuesday to use Saturday morning. Not only did they not call me in advance to confirm my reservation, they call me Saturday morning to tell me my reservation was for Sunday and I can't pick it up on the actual day I need it. Then she was rude when I told her to cancel it. Not my first bad experience with this place but definitely my last.
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September 2019 by A Lloyd
Gets me in and out fast now
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October 2018 by Brandy
I have rented from this this same location twice this year and this is would be 3 time today due to a flood in house and have always came to the same address and because I did not know my zip code by heart he would not let me get the truck and i used the same license same address and zip code i didn't have this problem before I told him that i would need vechicle for at least till 7:30pm I would try the best for 7 but most likely be 7:30m and they close at 7 and he flat refused I will never recommend uhaul ever again and he was very rude from the beginning of the contract and i worked for a uhaul in Hattiesburg and gulf coast and i have not had a problem of the previous contract was satisfactory payments return times gas levels etc needs better customer service relations and not call a repeat customer a liar from the begging of contract because I bothered your conversation that was on your employee cell phone if.i could give a negative star than I would
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June 2017 by Nan Hic
Very friendly and knew what he was doing.
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April 2017 by LaKecha Mason
Staff very friendly
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November 2014 by Zella Oldacker
Amazing furniture mover!
